Take Your Omnichannel Marketing and Guest Experience Game to the Next Level

How CPaaS can transform omnichannel marketing for travel and hospitality in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50...

Transactional vs. Experiential Communications

How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...

Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business

The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering goes a...

Improve Customer Engagement With Intelligent Fallback Messaging

There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...

Communication Trends in the Travel and Hospitality Industry

Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition.  The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...

The Power of Syniverse CPaaS Concierge in the Middle East and Africa Regions

Syniverse CPaaS (Communications Platform as a Service) enables enterprises to add real-time communications features to their applications, such as Messaging, Social, Mobile Wallet, Voice, RCS, Chatbots, and more. Enterprises can take advantage of this platform without...

Retail Customer Experience Strategies for Black Friday, Cyber Monday, and Beyond

The holiday shopping season is fast approaching, and retailers everywhere are thinking about their Black Friday and Cyber Monday strategies. But if you're not thinking about your shopping experience from an omnichannel perspective, you may be missing out. While most...

A Comprehensive Guide to Hotel Mobile Marketing

Hotel mobile marketing has come a long way in the last decade. It’s not enough to have a functioning mobile site or app anymore; in a highly digital world and a competitive hospitality industry, brands that invest in mobile innovation will have the upper hand. ...

How Mobile Is Shaping the Future of Airline Marketing

Mobile technology is rapidly changing the landscape of airline marketing. Customer expectations are now higher than ever, and every interaction is an important opportunity to either contribute to or detract from a brand’s reputation.  Whether it's pre-flight...

Creating an Optimal Sports Fan Experience With Mobile Technology and Automation

Attending sports games in person is one of the most exhilarating live experiences a fan can take in, especially when it involves your favorite teams. It’s just not the same experience, sitting in front of a screen and cheering your team on as it is engaging in person,...

Connect and Engage With Millions of Consumers Worldwide at the Largest Global Events

The world’s largest international football event is the next biggest and most anticipated sporting event in the sights of fans across the globe. This tournament is attended, watched, and followed by millions of consumers worldwide, every four years. Sponsored by some...

How To Be More Effective in Your Mobile Marketing Strategy at Massive Global Events

Market to and connect with customers during the world’s largest massive events via mobile messaging using a true Hyperscale Communications Platform Sporting events, music festivals and other largescale, international gatherings are an opportune time to market your...

Stop Being Naive: Cybersecurity Is Everyone’s Responsibility

The assertion that “cybersecurity is everyone’s responsibility” is one that I wholeheartedly believe in and support—so much so, in fact, that when I moderated a panel in April at the Swiss Cybersecurity Days conference, panelists and audience members echoed that...

3G to VoLTE Roaming: Mitigate the Gap in Roaming Coverage

The recent news of large operators taking the steps to shut down their legacy 3G networks in order to free up spectrum and divert operating costs to 5G has drawn a lot of attention from the media who have portrayed this next step in the evolution of mobile as a “the...

The Importance of a Positive Mobile Experience in the Parcel Industry

Whether it’s door-to-door food or furniture delivery or packages going to pickup lockers, the parcel industry has seen a boom in recent years and has experienced a lift due to environmental situations surrounding the pandemic. As more and more people rely on personal...

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Enabling Private Networks for Enterprise

Private network enablement is the product of several complex components that working together allow a private wireless network to function seamlessly. One of these components with substantial influence on enabling a private network is connectivity. For over 35 years,...

A Bold Step Forward for Our Customers

As the world's most connected company, Syniverse has a diverse and dedicated customer base. Our teams at every level within the organization have established collaborative partnerships through each stage of the customer relationship, ultimately working to deliver...

Employee Notifications and COVID Protocol Awareness

There is no denying the last year has changed the way we live, work, and communicate. Simple tasks like meeting for a coffee or talking around the watercooler were lost, fragmenting the very communication that often holds organizations together. While there are still...

Mobile Operators Driving Revenue from Rural IoT

With the growing adoption of IoT, connected devices and connected things have penetrated every aspect of people’s lives, from health and fitness, home automation, automotive and logistics, to smart cities and industrial IoT. It is only logical that IoT, connected...

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Private networks, IoT strategy, fraud

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People behind the Tech, corporate social responsibility

Improve Customer Engagement With Intelligent Fallback Messaging

There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...

Communication Trends in the Travel and Hospitality Industry

Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition.  The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...

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