What is 5G?

Mobile technology has come a long way The evolution of mobile telecommunications has come a long way over a relatively short period of time. Originally, mobile technology was aimed at supporting person-to-person communications. Supported by rudimentary infrastructure...

SMS Short Codes & Texting: What You Need to Know

It’s estimated that by 2025, SMS marketing will be a $12.6 billion market in the United States, up from just $2 billion in 2015. As mobile device usage continues to increase and the SMS market continues to grow, so does the enterprise use of text short codes to send...

Evolved Mobility for Outbound Roaming Reduces OpEx for Mobile Operators Retiring 3G Networks

As the telecom market continues to look to 5G as the next platform evolution in communications technologies, mobile operators are looking to sunset their legacy 2G and 3G networks. There are a few key reasons for retiring legacy 2G and 3G networks. Retiring the radio...

SMS Isn’t Going Anywhere, But It Is Changing. Here’s What’s Leading the Charge and Enabling Mobile Operators to Capitalize in 2023 and Beyond

A recent 2022 Juniper Research report cites that total mobile operator revenue from A2P messaging traffic is set to top more than $54 billion USD by 2025, favorably positioning operators to monetize the relationships that enterprise and messaging aggregator partners...

How CPaaS Can Drive Guest Experience Personalization in Hospitality

Creating a seamless, single interface for all your guest interactions, across channels, can help you to deliver personalization that will truly set you apart.  Why do you pick one hotel or restaurant over another? Vibe? Quality? Price? Convenience? Probably....

Global Mobile Operators Need to Start Accelerating VoLTE Roaming

Here’s the thing… mobile technology, as it has done over the past 50 years, continues to evolve. For mobile operators, if they do not evolve as well to support new technologies and advancements in networks and devices, then they are simply putting themselves and their...

Creating Unforgettable Experiences with Your Clients Through WhatsApp Business Platform

Mobile devices have become the norm for businesses that want to engage with their customers. The reason? Our reliance on and connectivity to these devices has never been greater! What is the first thing you do when you wake up? I’m pretty sure you grab your phone, see...

International Operators Steering Roaming Traffic Away From 2G Only Networks

Over the last several months, there has been a dramatic shift with Mobile Network Operators (MNOs) steering roaming traffic away from some visited networks that rely on 2G for voice. In just the last month, Syniverse was able to verify that three European MNOs and one...

Take Your Omnichannel Marketing and Guest Experience Game to the Next Level

How CPaaS can transform omnichannel hospitality marketing in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50 countries, accounting...

Transactional vs. Experiential Communications

How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...

Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business

The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering...

Improve Customer Engagement With Intelligent Fallback Messaging

There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...

Communication Trends in the Travel and Hospitality Industry

Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition.  The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...

The Power of Syniverse CPaaS Concierge in the Middle East and Africa Regions

Syniverse CPaaS (Communications Platform as a Service) enables enterprises to add real-time communications features to their applications, such as Messaging, Social, Mobile Wallet, Voice, RCS, Chatbots, and more. Enterprises can take advantage of this platform without...

Retail Customer Experience Strategies for Black Friday, Cyber Monday, and Beyond

The holiday shopping season is fast approaching, and retailers everywhere are thinking about their Black Friday and Cyber Monday strategies. But if you're not thinking about your shopping experience from an omnichannel perspective, you may be missing out. While most...

A Comprehensive Guide to Hotel Mobile Marketing

Hotel mobile marketing has come a long way in the last decade. It’s not enough to have a functioning mobile site or app anymore; in a highly digital world and a competitive hospitality industry, brands that invest in mobile innovation will have the upper hand. ...

How Mobile Is Shaping the Future of Airline Marketing

Mobile technology is rapidly changing the landscape of airline marketing. Customer expectations are now higher than ever, and every interaction is an important opportunity to either contribute to or detract from a brand’s reputation.  Whether it's pre-flight...

Creating an Optimal Sports Fan Experience With Mobile Technology and Automation

Attending sports games in person is one of the most exhilarating live experiences a fan can take in, especially when it involves your favorite teams. It’s just not the same experience, sitting in front of a screen and cheering your team on as it is engaging in person,...

Connect and Engage With Millions of Consumers Worldwide at the Largest Global Events

The world’s largest international football event is the next biggest and most anticipated sporting event in the sights of fans across the globe. This tournament is attended, watched, and followed by millions of consumers worldwide, every four years. Sponsored by some...

How To Be More Effective in Your Mobile Marketing Strategy at Massive Global Events

Market to and connect with customers during the world’s largest massive events via mobile messaging using a true Hyperscale Communications Platform Sporting events, music festivals and other largescale, international gatherings are an opportune time to market your...

Stop Being Naive: Cybersecurity Is Everyone’s Responsibility

The assertion that “cybersecurity is everyone’s responsibility” is one that I wholeheartedly believe in and support—so much so, in fact, that when I moderated a panel in April at the Swiss Cybersecurity Days conference, panelists and audience members echoed that...

3G to VoLTE Roaming: Mitigate the Gap in Roaming Coverage

The recent news of large operators taking the steps to shut down their legacy 3G networks in order to free up spectrum and divert operating costs to 5G has drawn a lot of attention from the media who have portrayed this next step in the evolution of mobile as a “the...

The Importance of a Positive Mobile Experience in the Parcel Industry

Whether it’s door-to-door food or furniture delivery or packages going to pickup lockers, the parcel industry has seen a boom in recent years and has experienced a lift due to environmental situations surrounding the pandemic. As more and more people rely on personal...

LATEST POSTS

What is 5G?

Mobile technology has come a long way The evolution of mobile telecommunications has come a long way over a relatively short period of time. Originally, mobile technology was aimed at supporting person-to-person communications. Supported by rudimentary infrastructure...

What a week at the WAS event in Vancouver!

Fresh off the Mobile World Congress event in Barcelona, there was little time to reflect on those conversations before heading to British Columbia to participate in one of the roaming industry’s largest gatherings: the Wholesale Agreements and Solutions conference...

5G, networks, roaming, LTE, IPX, Wi-Fi
Text messaging, RCS, multimedia messaging, push notification, chatbots
Private networks, IoT strategy, fraud
Multi-channel marketing, customer loyalty, customer engagement, intelligent communications
Billing and charging, digital transactions, smart-contract management
Mobile World Congress, industry events, conferences, Users’ Group meetings

Connectivity

CONNECTIVITY

5G, networks, roaming, LTE, IPX, Wi-Fi
What is 5G?

What is 5G?

Mobile technology has come a long way The evolution of mobile telecommunications has come a long way over a relatively short period of time. Originally, mobile technology was aimed at supporting person-to-person communications. Supported by rudimentary infrastructure...

read more

Global Mobile Operators Need to Start Accelerating VoLTE Roaming

Here’s the thing… mobile technology, as it has done over the past 50 years, continues to evolve. For mobile operators, if they do not evolve as well to support new technologies and advancements in networks and devices, then they are simply putting themselves and their...

3G to VoLTE Roaming: Mitigate the Gap in Roaming Coverage

The recent news of large operators taking the steps to shut down their legacy 3G networks in order to free up spectrum and divert operating costs to 5G has drawn a lot of attention from the media who have portrayed this next step in the evolution of mobile as a “the...

Messaging

MESSAGING

Text messaging, RCS, multimedia messaging, push notification, chatbots

security

SECURITY

Private networks, IoT strategy, fraud

blockchain

BLOCKCHAIN

Billing and charging, digital transactions, smart-contract management

MOBILE MARKETING

Multi-channel marketing, customer loyalty, customer engagement, intelligent communications

SYNIVERSE

People behind the Tech, corporate social responsibility

What is 5G?

What is 5G?

Mobile technology has come a long way The evolution of mobile telecommunications has come a long way over a relatively short period of time. Originally, mobile technology was aimed at supporting person-to-person communications. Supported by rudimentary infrastructure...

read more

Unlocking New Possibilities with Syniverse at MWC 2023

Last week, nearly 80,000 people attended Mobile World Congress (MWC) Barcelona, Spain. Wow, what an incredible experience. It was great to be in-person again. My MWC experience started at the Hartsfield International Airport in Atlanta, Georgia. I was...

How CPaaS Can Drive Guest Experience Personalization in Hospitality

Creating a seamless, single interface for all your guest interactions, across channels, can help you to deliver personalization that will truly set you apart.  Why do you pick one hotel or restaurant over another? Vibe? Quality? Price? Convenience? Probably....

All

ALL POSTS

All categories

What is 5G?

Mobile technology has come a long way The evolution of mobile telecommunications has come a long way over a relatively short period of time. Originally, mobile technology was aimed at supporting person-to-person communications. Supported by rudimentary infrastructure...

What a week at the WAS event in Vancouver!

Fresh off the Mobile World Congress event in Barcelona, there was little time to reflect on those conversations before heading to British Columbia to participate in one of the roaming industry’s largest gatherings: the Wholesale Agreements and Solutions conference...