LATEST POSTS
Transactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business
The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering goes a...
Improve Customer Engagement With Intelligent Fallback Messaging
There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...
Take Your Omnichannel Marketing and Guest Experience Game to the Next Level
How CPaaS can transform omnichannel marketing for travel and hospitality in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50...
Communication Trends in the Travel and Hospitality Industry
Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition. The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...
The Power of Syniverse CPaaS Concierge in the Middle East and Africa Regions
Syniverse CPaaS (Communications Platform as a Service) enables enterprises to add real-time communications features to their applications, such as Messaging, Social, Mobile Wallet, Voice, RCS, Chatbots, and more. Enterprises can take advantage of this platform without...
Retail Customer Experience Strategies for Black Friday, Cyber Monday, and Beyond
The holiday shopping season is fast approaching, and retailers everywhere are thinking about their Black Friday and Cyber Monday strategies. But if you're not thinking about your shopping experience from an omnichannel perspective, you may be missing out. While most...
A Comprehensive Guide to Hotel Mobile Marketing
Hotel mobile marketing has come a long way in the last decade. It’s not enough to have a functioning mobile site or app anymore; in a highly digital world and a competitive hospitality industry, brands that invest in mobile innovation will have the upper hand. ...
How Mobile Is Shaping the Future of Airline Marketing
Mobile technology is rapidly changing the landscape of airline marketing. Customer expectations are now higher than ever, and every interaction is an important opportunity to either contribute to or detract from a brand’s reputation. Whether it's pre-flight...
Creating an Optimal Sports Fan Experience With Mobile Technology and Automation
Attending sports games in person is one of the most exhilarating live experiences a fan can take in, especially when it involves your favorite teams. It’s just not the same experience, sitting in front of a screen and cheering your team on as it is engaging in person,...
Connect and Engage With Millions of Consumers Worldwide at the Largest Global Events
The world’s largest international football event is the next biggest and most anticipated sporting event in the sights of fans across the globe. This tournament is attended, watched, and followed by millions of consumers worldwide, every four years. Sponsored by some...
How To Be More Effective in Your Mobile Marketing Strategy at Massive Global Events
Market to and connect with customers during the world’s largest massive events via mobile messaging using a true Hyperscale Communications Platform Sporting events, music festivals and other largescale, international gatherings are an opportune time to market your...
Stop Being Naive: Cybersecurity Is Everyone’s Responsibility
The assertion that “cybersecurity is everyone’s responsibility” is one that I wholeheartedly believe in and support—so much so, in fact, that when I moderated a panel in April at the Swiss Cybersecurity Days conference, panelists and audience members echoed that...
3G to VoLTE Roaming: Mitigate the Gap in Roaming Coverage
The recent news of large operators taking the steps to shut down their legacy 3G networks in order to free up spectrum and divert operating costs to 5G has drawn a lot of attention from the media who have portrayed this next step in the evolution of mobile as a “the...
The Importance of a Positive Mobile Experience in the Parcel Industry
Whether it’s door-to-door food or furniture delivery or packages going to pickup lockers, the parcel industry has seen a boom in recent years and has experienced a lift due to environmental situations surrounding the pandemic. As more and more people rely on personal...
Connectivity
CONNECTIVITY
5G, networks, roaming, LTE, IPX, Wi-Fi
3G to VoLTE Roaming: Mitigate the Gap in Roaming Coverage
The recent news of large operators taking the steps to shut down their legacy 3G networks in order to free up spectrum and divert operating costs to 5G has drawn a lot of attention from the media who have portrayed this next step in the evolution of mobile as a “the...
Enabling Private Networks for Enterprise
Private network enablement is the product of several complex components that working together allow a private wireless network to function seamlessly. One of these components with substantial influence on enabling a private network is connectivity. For over 35 years,...
Managing the Complexities of Connectivity for Enterprises and Operators
The service provider’s role in enabling the deployment of private mobile networks Powering digital transformation by connecting devices and powering verticals from manufacturing to healthcare, private wireless networks are driving innovation across multiple...
read more
A Bold Step Forward for Our Customers
As the world's most connected company, Syniverse has a diverse and dedicated customer base. Our teams at every level within the organization have established collaborative partnerships through each stage of the customer relationship, ultimately working to deliver...
Employee Notifications and COVID Protocol Awareness
There is no denying the last year has changed the way we live, work, and communicate. Simple tasks like meeting for a coffee or talking around the watercooler were lost, fragmenting the very communication that often holds organizations together. While there are still...
Mobile Operators Driving Revenue from Rural IoT
With the growing adoption of IoT, connected devices and connected things have penetrated every aspect of people’s lives, from health and fitness, home automation, automotive and logistics, to smart cities and industrial IoT. It is only logical that IoT, connected...
Preparing for the Next Step of the Private Network Evolution
In an interview with iGR, John Merchant discusses what’s next for private network and how numerous industries can take advantage of this technology.
Messaging
MESSAGING
Text messaging, RCS, multimedia messaging, push notification, chatbots
Take Your Omnichannel Marketing and Guest Experience Game to the Next Level
How CPaaS can transform omnichannel marketing for travel and hospitality in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50...
read more
Transactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business
The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering goes a...
Improve Customer Engagement With Intelligent Fallback Messaging
There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...
security
SECURITY
Private networks, IoT strategy, fraud
Stop Being Naive: Cybersecurity Is Everyone’s Responsibility
The assertion that “cybersecurity is everyone’s responsibility” is one that I wholeheartedly believe in and support—so much so, in fact, that when I moderated a panel in April at the Swiss Cybersecurity Days conference, panelists and audience members echoed that...
read more
Making the Business Case for Emerging Technologies
Since my last blog post on this topic, I think that you would agree that the universe of emerging business technologies is rapidly changing. Let’s step back and assess the emerging technology landscape a bit further in the mobile operator and enterprise markets. ...
read more
Verify Your Customers with Voice Calling Two-Factor Authentication
Communicate with customers beyond SMS for secure two-factor authentication.
How to Successfully Deploy IoT – And What to Avoid
Security is an often an overlooked aspect of IoT deployment. Learn how you can smoothly deploy IoT.
Taking the I out of IoT – Before, During and After COVID-19
Most enterprises are looking into moving off the public internet and taking the I out of IoT.
Powering Fraud Protections
Fraud is on the rise. And Syniverse is dedicated to providing information and safeguards.
blockchain
BLOCKCHAIN
Billing and charging, digital transactions, smart-contract management
Creating an Optimal Sports Fan Experience With Mobile Technology and Automation
Attending sports games in person is one of the most exhilarating live experiences a fan can take in, especially when it involves your favorite teams. It’s just not the same experience, sitting in front of a screen and cheering your team on as it is engaging in person,...
read more
Making the Business Case for Emerging Technologies
Since my last blog post on this topic, I think that you would agree that the universe of emerging business technologies is rapidly changing. Let’s step back and assess the emerging technology landscape a bit further in the mobile operator and enterprise markets. ...
The Sky is No Longer the Limit for Emerging Technologies and Mobile Operators
Blockchain now is beyond the hype and industries have been adopting it as a value-add proposition to the business, for example automating processes cross organizationally.
Future of Roaming Monetization Relies on GSMA’s Billing & Charging Evolution
New technologies have added additional complexities to the clearing and settlement process.
MOBILE MARKETING
Multi-channel marketing, customer loyalty, customer engagement, intelligent communications
Transactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
Communication Trends in the Travel and Hospitality Industry
Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition. The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...
Take Your Omnichannel Marketing and Guest Experience Game to the Next Level
How CPaaS can transform omnichannel marketing for travel and hospitality in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50...
read more
Retail Customer Experience Strategies for Black Friday, Cyber Monday, and Beyond
The holiday shopping season is fast approaching, and retailers everywhere are thinking about their Black Friday and Cyber Monday strategies. But if you're not thinking about your shopping experience from an omnichannel perspective, you may be missing out. While most...
A Comprehensive Guide to Hotel Mobile Marketing
Hotel mobile marketing has come a long way in the last decade. It’s not enough to have a functioning mobile site or app anymore; in a highly digital world and a competitive hospitality industry, brands that invest in mobile innovation will have the upper hand. ...
SYNIVERSE
People behind the Tech, corporate social responsibility
Take Your Omnichannel Marketing and Guest Experience Game to the Next Level
How CPaaS can transform omnichannel marketing for travel and hospitality in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50...
read more
Transactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
read more
Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business
The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering goes a...
Improve Customer Engagement With Intelligent Fallback Messaging
There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...
Communication Trends in the Travel and Hospitality Industry
Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition. The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...
The Power of Syniverse CPaaS Concierge in the Middle East and Africa Regions
Syniverse CPaaS (Communications Platform as a Service) enables enterprises to add real-time communications features to their applications, such as Messaging, Social, Mobile Wallet, Voice, RCS, Chatbots, and more. Enterprises can take advantage of this platform without...
All
ALL POSTS
All categories
Take Your Omnichannel Marketing and Guest Experience Game to the Next Level
How CPaaS can transform omnichannel marketing for travel and hospitality in the APAC region The post-pandemic travel boom is here, and APAC is probably having it better than anywhere else! According to a study covering data from over 2,000 travel partners in 50...
Transactional vs. Experiential Communications
How CPaaS and Omnichannel Marketing Can Help You Achieve Your Marketing Objectives “Omnichannel” has become a buzzword as of late, particularly around marketing, customer experience and customer service related topics, and naturally so, with 82% of shoppers in APAC...
Syniverse Professional Services: Efficiency and Expertise to Help Grow Your Business
The modern business environment is constantly evolving in today's digital era. As a result, Syniverse is tasked with staying ahead of the curve, to come up with better ways of doing business and improve workplace productivity. Our Professional Services offering goes a...
Improve Customer Engagement With Intelligent Fallback Messaging
There’s a gap between what end customers expect and what’s being delivered. Regardless of the channel, an end customer always wants to receive the right message at the right time. Learn how SMS fallback can help you stay connected. Customers' communication demands...
Communication Trends in the Travel and Hospitality Industry
Learn how to face the competitive challenges of communication in the hospitality industry and deliver a unique proposition. The cultural diversity of Asia is unmatched anywhere else in the world. A short flight and you’re in a country totally different to the one you...
The Power of Syniverse CPaaS Concierge in the Middle East and Africa Regions
Syniverse CPaaS (Communications Platform as a Service) enables enterprises to add real-time communications features to their applications, such as Messaging, Social, Mobile Wallet, Voice, RCS, Chatbots, and more. Enterprises can take advantage of this platform without...
Retail Customer Experience Strategies for Black Friday, Cyber Monday, and Beyond
The holiday shopping season is fast approaching, and retailers everywhere are thinking about their Black Friday and Cyber Monday strategies. But if you're not thinking about your shopping experience from an omnichannel perspective, you may be missing out. While most...
A Comprehensive Guide to Hotel Mobile Marketing
Hotel mobile marketing has come a long way in the last decade. It’s not enough to have a functioning mobile site or app anymore; in a highly digital world and a competitive hospitality industry, brands that invest in mobile innovation will have the upper hand. ...
How Mobile Is Shaping the Future of Airline Marketing
Mobile technology is rapidly changing the landscape of airline marketing. Customer expectations are now higher than ever, and every interaction is an important opportunity to either contribute to or detract from a brand’s reputation. Whether it's pre-flight...
Creating an Optimal Sports Fan Experience With Mobile Technology and Automation
Attending sports games in person is one of the most exhilarating live experiences a fan can take in, especially when it involves your favorite teams. It’s just not the same experience, sitting in front of a screen and cheering your team on as it is engaging in person,...
Connect and Engage With Millions of Consumers Worldwide at the Largest Global Events
The world’s largest international football event is the next biggest and most anticipated sporting event in the sights of fans across the globe. This tournament is attended, watched, and followed by millions of consumers worldwide, every four years. Sponsored by some...
How To Be More Effective in Your Mobile Marketing Strategy at Massive Global Events
Market to and connect with customers during the world’s largest massive events via mobile messaging using a true Hyperscale Communications Platform Sporting events, music festivals and other largescale, international gatherings are an opportune time to market your...
Stop Being Naive: Cybersecurity Is Everyone’s Responsibility
The assertion that “cybersecurity is everyone’s responsibility” is one that I wholeheartedly believe in and support—so much so, in fact, that when I moderated a panel in April at the Swiss Cybersecurity Days conference, panelists and audience members echoed that...
3G to VoLTE Roaming: Mitigate the Gap in Roaming Coverage
The recent news of large operators taking the steps to shut down their legacy 3G networks in order to free up spectrum and divert operating costs to 5G has drawn a lot of attention from the media who have portrayed this next step in the evolution of mobile as a “the...
The Importance of a Positive Mobile Experience in the Parcel Industry
Whether it’s door-to-door food or furniture delivery or packages going to pickup lockers, the parcel industry has seen a boom in recent years and has experienced a lift due to environmental situations surrounding the pandemic. As more and more people rely on personal...
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