One communications platform. A world of better experiences.
Build loyalty. Craft the customer experiences of the future. Syniverse Mobile Engagement provides a platform for seamless, customizable multi-channel messaging.
- 740 billion messages processed each year
- 5 regions, each with expertise and support
- 500 businesses trust it today
Syniverse Mobile Engagement connects you to your high-value customers. By sending intelligent, customizable messages, you can tell your story in a way that resonates with your audiences. And with a full suite of support functions, you can track, automate, and better understand your engagement efforts.
- Integrates consent and compliance management with message delivery
- Provides a single view of the customer across departments with a variety of APIs
- Includes support for text messaging (SMS), multimedia messaging (MMS), mobile wallet, Facebook Messenger, WeChat, voice calling, push notification, live chat, and chatbots
- Ensures message delivery on any channel using fallback rules
- Tracks customer interactions to deliver insights and improve automation
- Provides support from Syniverse’s strategy and professional services teams
Whether you’re alerting your customers of potential card fraud or rewarding them with loyalty points, Syniverse Mobile Engagement ensures your messages are delivered seamlessly — every time.
Our digital platform and communication experts help you capitalize on the endless opportunities to earn customer loyalty through meaningful engagement. With our tools, you can ensure that your messages are welcomed — and bring you closer to who you want to reach.
Syniverse Mobile Engagement helps you send messages that build relationships with any customer, then helps you track the impact of those messages to shape your strategy. From building loyalty with working moms to reaching digital natives where they are, we make it easier to deliver impactful customer experiences on mobile.