I recently returned from one of our industry’s biggest events of the year, and following all the customer meetings and technology unveilings I experienced there, I’ve become totally re-energized about what’s shaping up to be a great year for Syniverse and our customers in the mobile space this year.
One of the themes I continue to come across is that in our age of rapid digital transformation, a business is only as strong as its connections. Part of this digital transformation involves operational efficiency, and at Mobile World Congress we had the opportunity to work on this with our customers, who are looking to Syniverse to help them drive down their operating costs.
I recently took a few minutes to share some perspectives on these themes, which you can check out in the video below. Two themes in particular that I see are, how can companies work with Syniverse to prepare for one of the most important new mobile technologies that’s taking off this year – 5G – and how can Syniverse help companies better engage with customers and open new mobile revenue opportunities. They’re areas that Syniverse will be closely involved in. Please take a look at the video to hear more.
John McRae leads Syniverse’s Carrier business unit, which enables mobile network operator interoperability and interconnection. McRae has built a career that includes over 20 years of leadership positions for various mobile, financial services and consulting companies. Prior to his current role, McRae served as Syniverse Group Vice President and General Manager of Operations for EMEA and Asia. In that role, he oversaw all Syniverse business operations across Europe, the Middle East, Africa, and Asia. He also served as Group Vice President, Portfolio Management, responsible for the management of Syniverse’s overall portfolio of products and solutions, and served as Group Vice President, Revenue and Connectivity Management and Chief Information Officer, among other senior roles. Prior to Syniverse, McRae served as CEO of Nationwide Credit and, earlier, held senior positions at companies including Deloitte Consulting. He holds a bachelor’s degree in finance and accounting from the University of Michigan, Dearborn, and an MBA in operations and global finance from Case Western Reserve University.