In the past, price and product features were usually the primary drivers of customer acquisition and sales. While that is still the case,...
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Banking on CX: How Innovation Can Transform Customer Experience into Business Value
In today’s fast-paced and highly competitive business world, companies in the banking and financial services industry (BFSI) are...
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Text Messaging in Healthcare: Benefits & Best Practices
Healthcare is being revolutionized through text messaging. Patients are now able to communicate with their healthcare providers faster and more...
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SMS Short Codes & Texting: What You Need to Know
It’s estimated that by 2025, SMS marketing will be a $12.6 billion market in the United States, up from just $2 billion in 2015. As mobile...
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Unlocking New Possibilities with Syniverse at MWC 2023
Last week, nearly 80,000 people attended Mobile World Congress (MWC) Barcelona, Spain. Wow, what an incredible experience. It was...
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Evolved Mobility for Outbound Roaming Reduces OpEx for Mobile Operators Retiring 3G Networks
As the telecom market continues to look to 5G as the next platform evolution in communications technologies, mobile operators are looking to...
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