Mobile devices have become the norm for businesses that want to engage with their customers. The reason? Our reliance on and connectivity to...
READ MOREThe Importance of a Positive Mobile Experience in the Parcel Industry
by Rick Carlson | Feb 23, 2022 | Messaging, Mobile Marketing, Syniverse
Whether it’s door-to-door food or furniture delivery or packages going to pickup lockers, the parcel industry has seen a boom in recent years...
READ MOREMobile Communication Between a Hotel and Its Guests Is Paramount for the Best Overall Experience
by Rick Carlson | Jan 27, 2022 | Messaging, Mobile Marketing, Syniverse
As the role of communication in the hospitality industry evolves, guest’s experience when booking a hotel involves both mental and emotional...
READ MOREChatbots Are Next Big Game-Changer of RCS
by Rick Carlson | Oct 3, 2018 | Messaging
Rich Communication Services (RCS) are beginning to rapidly transform text messaging as we know it. Simply put, RCS is essentially taking all...
READ MOREChallenges Ahead for RCS Enterprise Messaging
by Rick Carlson | Jun 27, 2018 | Messaging, Mobile Marketing
Is RCS (Rich Communication Suite) ready to take the mobile world by storm? Although RCS use is starting to skyrocket, I’ve seen several...
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