Mobile devices have become the norm for businesses that want to engage with their customers. The reason? Our reliance on and connectivity to...
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The Importance of a Positive Mobile Experience in the Parcel Industry
Whether it’s door-to-door food or furniture delivery or packages going to pickup lockers, the parcel industry has seen a boom in recent years...
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Mobile Communication Between a Hotel and Its Guests Is Paramount for the Best Overall Experience
As the role of communication in the hospitality industry evolves, guest’s experience when booking a hotel involves both mental and emotional...
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Chatbots Are Next Big Game-Changer of RCS
Rich Communication Services (RCS) are beginning to rapidly transform text messaging as we know it. Simply put, RCS is essentially taking all...
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Challenges Ahead for RCS Enterprise Messaging
Is RCS (Rich Communication Suite) ready to take the mobile world by storm? Although RCS use is starting to skyrocket, I’ve seen several...
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