Syniverse Solutions Engineer, Rick Carlson, will be discussing how CPaaS (Communications Platform as a Service) is changing businesses and empowering enterprises with the ability to easily and quickly stay engaged with customers across the entire customer journey in a relevant way.
CPaaS platforms integrate seamlessly with your business applications to allow for effective communications without the need for backend development. With new technologies that offer rules-based orchestration, you'll learn how each message can be designed to follow a workflow with built-in logic, real-time decision-making and fallback rules, ensuring successful delivery to your customer for optimal engagement.
In this webinar, Rick will cover:
- Integrations and Connections
- Message orchestration
- Engagement channels
- Conversation applications
- Identity and consent solutions
- And more!
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