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WHY SYNIVERSE

Add a vital layer of security to customer authentication

Stop mobile identity fraud instantly

Our ATO protection uses mobile network data via direct connections to instantly detect SIM swaps, port outs and device changes.

You can count on these advanced technologies to provide accurate, timely assessments that reduce fraud and false positives.

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    Strong customer authentication

    Bad actors often attempt to make fraudulent online purchases using stolen personal information. ATO detects recent SIM changes, alerts your business to potential fraud, and enables additional verification before completing the transaction.

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    Multi-layer data access protection

    If unauthorized users try to access personal healthcare or financial information, ATO works with other security layers to identify these high-risk events. This helps prevent exposure to sensitive customer data at the earliest possible stage.

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    Full compliance with open banking laws

    Protecting sensitive data is essential in safeguarding customer privacy — and it’s required by open banking and financial laws. ATO helps ensure that you’re in compliance with PSD2 and similar regulations.

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    Seamless conversational commerce

    ATO adds a vital, extra layer of security within your existing points of contact without compromising the customer experience. It can also seamlessly integrate with chatbots to verify mobile identity before providing sensitive data or authorizing transactions.

FEATURES

Leverage real-time mobile operator and porting data

Stay secure with standardized, privacy-friendly features

Our ATO solution delivers powerful protection using up-to-the-minute carrier information and porting activity. You can rely on these advanced authentication methods to prevent unauthorized access and secure every transaction.

Developed with standardized, privacy-friendly data practices, our solution supports full regulatory compliance.

  • Configurable risk window

    User activity is timestamped across a flexible risk window, covering the critical first 24-48 hours for SIM swap fraud, and up to 72 hours for account takeover. You’ll have greater control and enhanced protection against evolving threats.

  • High and low risk differentiators

    Our API helps you easily identify potential account takeover threats with instant, clear yes/no responses that confirm whether a high- or low-risk change has occurred. Make fast, informed decisions that strengthen your security posture.

  • Zero-knowledge API

    Strengthen your account security with our zero-knowledge API. Designed for simplicity, only a yes/no response is required to detect changes. You’ll have fast, secure account takeover risk assessments — without exposing sensitive user data.