Frictionless Authentication
Verify users with ease
Frictionless Authentication (FA) offers a cutting-edge solution for secure customer authentication. It reduces reliance on methods like SMS One Time Passwords (OTPs) that are susceptible to phishing attacks.
Utilizing MNO-developed technology, FA helps transform and enhance customer security in a way that’s both cost-effective and seamless for users.
Built on the Standardized Global System for Mobile Authentication
FA uses an underlying technology originally developed by MNOs to identify users. Using secure, carrier-grade signaling protocols, these capabilities are leveraged in a standardized way, without compromising privacy.
Activated at sign-up, login, or transaction
Validate that a user's subscriber identity module (SIM) is both actively connected to the mobile network and not spoofed or cloned, without customer intervention.
Two-layer verification that happens in the background
We automatically verify each device using the enterprise-provided number, while the MNO uses the URL connection to ensure authentication.
No user interaction required
There are no OTPs so there’s nothing for fraudsters to phish. No extra steps means the user experience is truly seamless.
Your customers are automatically authenticated by MNOs based on their smartphone data connection and device details. The risk of unauthorized access and fraud is reduced, and the customer experience is simplified.
OTPs have caught the attention of bad actors. When you employ FA as the default, there’s nothing to phish, so your customers are safer. Fewer password-related issues also make FA a cost-effective alternative to messaging-based authentication.
Multi-step account set up can lead to frustration. FA simplifies mobile registration, instantly verifying the mobile number in the background, without customer intervention. The results — higher completion rates, minimized drop-offs, and increased customer trust.
Cloud hosting for scalability
FA is hosted on the cloud, enabling easier updates, high availability, and consistent, reliable performance. It’s ideal for large businesses, with cutting-edge capabilities that help keep us in sync with your evolving needs.
Tried and trusted MNO technology
MNOs have used FA privately for many years to authenticate their own subscribers. Now, as an MNO-trusted partner, we can offer it directly to you.
Faster authentication
On average FA takes less than half the time of SMS OTP-based authentication. Since the user’s device is verified directly with the mobile network, there’s no wait time for manual inputs, delivery responses, or potential network issues.