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WHY SYNIVERSE

Power your roaming strategy with industry-leading expertise

Boost user satisfaction and your bottom line

Transform inactive roamers into profitable customers with straightforward fees, tailored promotions, and hands-on control — delivered through our secure, cloud-based platform.  

 We’re backed by 35+ years of global expertise and support over 750 mobile operators worldwide. You can trust our comprehensive, flexible solutions to help increase engagement, enhance revenue, and deliver a seamless roaming experience. 

  • Offer perfectly tailored packages for every need

    Be empowered to send personalized data pack offers directly to roamers when they need connectivity (e.g., upon arrival in a new country), incentivizing them to purchase a plan and converting unused potential into active revenue. 

  • Monetize the untapped corporate market

    Capture new business by offering exclusive wholesale data packs to corporate groups, simplifying traveler roaming and distinguishing personal from business use. Real-time insights into silent roamers and low spenders allow you to deliver seamless, custom, cost-effective employee roaming. 

  • Optimize communication with dynamic control

    Enable users to manage their roaming experience with real-time control and instant alerts. Timely usage notifications help prevent bill shock, while intuitive web portals provide travelers with greater control and enhanced communication. 

  • Build trust and reduce bill shock

    Provide subscribers with real-time usage notifications, allowing them to set opt-in spending thresholds, reducing the risk of excessive consumption and bill shock. Happy customers help drive lifetime value and revenue.  

  • Enable seamless integration for unmatched flexibility

    MPCC seamlessly connects with key network systems like billing and CRM, enabling real-time charging and subscriber profiling. This interoperability empowers organizations to customize data roaming management and service delivery with maximum flexibility.  

MPCC gives you complete freedom to create data roaming promo packs tailored to any need. Its flexible policy options let you customize offers while controlling costs and maximizing profits. 

Time

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Time or Duration Control

Usage

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Volume Usage Control

Application

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Mobile App control

Geography

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Limiting Location Coverage

Subscriber Groups

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Subscriber Segment Management

FEATURES

Unlock exceptional control with a comprehensive set of features

Tools to master smarter roaming — all in one place

MPCC puts you in command with real-time charging and policy management, so you can easily monitor and guide subscriber data usage.  

Enjoy smooth integration with your existing network systems, plus dynamic profile enrichment and a flexible campaign management module to help you personalize every interaction. With deep analytics and reporting, you’ll get the insights you need to maximize performance and deliver a superior roaming experience. 

  1. Real-time charging and policy control

    Integrate with OCS for accurate, real-time data quota management, flexible roaming packages, and subscription control based on credit and wallet balances. Empower your business to boost efficiency and maximize revenue while driving customer satisfaction.  

  2. Streamlined network interoperability

    Seamlessly connect with the mobile operator’s IPX network without onsite hardware installation. Or choose our customized solutions to fit your unique needs. We help streamline deployment and reduce expenses while maintaining robust network compatibility and reliability.  

  3. Dynamic subscriber profile enrichment

    Build rich subscriber profiles from multiple data sources to segment by roaming behavior, location, service usage, MSISDN or IMSI ranges, and CRM details. Deliver more personalized experiences and services that meet customer needs. 

  4. Powerful campaign management module

    Easily create and run data roaming promotions with effective campaign tools, including a captive portal for ongoing targeted offers. Flexible subscriber categorization using CRM data ensures you reach the right audience every time. 

  5. Comprehensive analytics and reporting capabilities

    Get detailed, real-time analytics on roaming usage, campaign performance, and subscriber behavior through an intuitive dashboard — to help you make informed decisions and optimize your offerings. Easily identify new revenue opportunities with actionable reporting tools designed to drive business growth.