New Product Release: Global Services
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New Product Release: Global Services

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With Syniverse Global Services we digitally transform your customer engagement strategy. With 30 years of experience in mobile, an extensive engagement portfolio, global reach, and reputation as a mobile messaging leader, our experts assess your current customer communications strategy and create an executable roadmap to deliver a seamless and innovative customer experience with a consistent voice across all mobile communication channels.

They are broken down in to two categories:

Mobile Messaging and Engagement services
  • Strategic Mobile Engagement Services
    • Current state analysis​
    • Competitive and SWOT analysis
    • Campaign strategy​
    • Roadmap development​
    • Customer acquisition strategy
  • Mobile Campaign Management Services
    • Target list segmentation ​
    • Content creation ​
    • Campaign scheduling​
    • Channel selection​
    • Campaign measurement and optimization
  • Message Assurance Services
    • Message quality control​
    • Route quality analysis​
    • Route assessments ​
    • Proactive route testing​
    • Multi-language message evaluation
Network Services
  • Network Security Services
    • Vulnerability scanning​
    • Vulnerability remediation​
    • Penetration testing​
    • Network security assessment reporting​
    • Network security planning
  • Network Surveillance Services
    • Network monitoring (24x7x365)​
    • Fault detection and isolation​
    • Reporting ​
    • Event management