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Webinar Replay:

Simplify Customer Engagement in BFSI Industry Through CPaaS

Effective customer communications

CPaaS platforms integrate seamlessly with your business applications to allow for effective customer communications without the need for backend development. With new technologies that offer rules-based orchestration, you'll learn some examples how each message can be designed to follow a workflow with built-in logic, real-time decision-making and fallback rules, ensuring successful delivery to your customer for optimal engagement.

In this recent webinar replay, especially for Banking and Finance industries, you will learn how:

  • A secure and reliable delivery of real time messages such as One-Time Password (OTP) to increase your brand credibility
  • Conversation applications enhance the customer care and experience that is important for service industry
  • Wide range of engagement channels ensure delivery of customer first messages that is a critical success factor for industry every second counts.
  • And more!

Speakers include:

  • Voon Tat Choong, Enterprise Solution Engineer, Syniverse Technologies Asia Pacific
  • Edmond Seet, Enterprise Sales Director, Syniverse Technologies Asia Pacific

Now, thanks to this on-demand replay, you can take it in for the first time anytime you like – or have another look to dig deeper into our offering and think about how it might benefit your business.

Effective customer communications
Panel Speakers
Edmond Seet
Edmond Seet
Sales Director, Enterprise Sales
Voon Tat Choong
Voon Tat Choong
Solutions Engineer, Global Sales


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