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Webinar Replay:

Creating New Engagement Opportunities With Social Messaging

Effective customer communications

As mobile users all over the world continue to shift toward a preference for messaging over voice calls, including their interaction with businesses, social media platforms have transitioned to focus on customer engagement.

In our recent webinar with CXOSync, industry experts will explore the importance of communications on the customer’s preferred channel through a custom experience that can be implemented quickly and easily.

You’ll hear from Syniverse experts, Pablo Mlikota, President, Sales – Americas, and Miguel Lopes, Product Management Director, in a panel moderated by Alison McCauley, CEO of Unblocked Future and best-selling author, whose articles have appeared in Harvard Business Review, Forbes, and Venture Beat.

Additionally, Greg Verdino, Business Futurist and Digital Transformation Expert, a highly regarded authority who helps leaders build thriving 21st century organizations, will serve as keynote speaker. Mr. Verdino has advised 50 Fortune 500 companies and his clients include AT&T, AstraZeneca, Samsung, Unilever, and more!

Now, thanks to this on-demand replay, you can take it in for the first time anytime you like – or have another look to dig deeper into our offering and think about how it might benefit your business.

Effective customer communications
Panel Speakers
2020 Headshot Pablo2
Pablo Mlikota
President Americas Region - Syniverse
Leader for Sales (Direct & Channels), Marketing, Engineering and Customer Support activities in 40 countries across USA, Canada, Caribbean & Latin America Region and Southern Europe supporting Mobile Network Operators, Multiple Service Operators, System Integrators and Enterprise customers.
Miguel Lopes
Miguel Lopes
Director of Product Management
Miguel joined Syniverse as part of the Product Leadership team for Syniverse CPaaS (Communications Platform as a Service) Concierge, a cloud-based, omnichannel messaging platform that connects businesses to their customers in a more meaningful and simplified way. He is responsible for adding key partnerships to the CPaaS ecosystem and develop new workflows that will automate the enterprises customer engagement experience.

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