Company achieved additional cuts in emissions and maintained reductions totaling 59% over past decade

TAMPA, Fla. – Nov. 18, 2025 – Syniverse, the world’s most connected company®, has released its fifth annual environmental, social, and governance (ESG) report, which highlights reduced carbon emissions, expanded employee engagement, and strong governance and compliance frameworks. The report details Syniverse's performance throughout the fiscal year that ended on Nov. 30, 2024, and highlights additional reductions in Scope 1 and 2 emissions that contributed to an 11% total decrease since the end of the previous fiscal year. The company also recorded a 46% increase in volunteer hours in the same time span and achieved positive customer satisfaction ratings during the 12-month period based on two performance metrics.

Other highlights include:

Environmental Sustainability

  • Totaled 1 metric ton of CO2 equivalent in Scope 1 emissions for the second consecutive year.

  • Reduced Scope 3 emissions by 33% since the end of fiscal year 2014, with a 2.3% rise from 2023 driven by increased political traffic during the 2024 U.S. election, contributing to a 59% total emissions reduction over the decade.

  • Disposed of 100% of e-waste, an estimated 22.5 metric tons of retired equipment, ethically and securely through vetted recovery providers.

Social Responsibility

  • Dedicated 1,343 hours to volunteering, a 46% increase from the previous year.

  • Reduced annual voluntary employee turnover by 52% compared to 2023.

  • Expanded participation in the Employee Association, which creates opportunities for employees to connect, collaborate, and engage, to all geographic locations and through virtual engagement.

  • Strengthened internal communication by highlighting global holidays so employees could showcase their personal stories.

  • Introduced Respect in the Workplace, a program designed to prevent and address all forms of workplace harassment.

Governance Excellence

  • Maintained 100% compliance for anti-corruption/anti-bribery training, annual review and acknowledgement of employee Code of Conduct, and employee security training as well as Syniverse Supplier Code of Conduct by all onboarded vendors.

  • Achieved a Net Promoter Score of 55 and a 95% customer experience rating.

  • Rated the No. 1 vendor in mobile roaming, clearing and settlement, and fraud management and security, according to Kaleido Intelligence.

“Our fifth annual ESG report highlights Syniverse’s progress in responsible business practices and our dedication to making a positive impact on our communities and environment,” said Andrew Davies, CEO of Syniverse. “These achievements reflect the continued commitment of our global Syniverse team to the core values that guide and inform our business decisions.” To read the full report, visit https://www.syniverse.com/corporate-responsibility.

About Syniverse

Syniverse is the world's most connected company. We seamlessly connect the world's networks, devices, and people so the world can unlock the full power of communications.

Our secure, global technology powers the world's leading carriers, top Forbes Global 2000 companies, and billions of people, devices, and transactions every day. Our engagement platform delivers better, smarter experiences that strengthen relationships between businesses, customers, and employees.

For over 30 years, we have accelerated important advances in communications technology. Today we are an essential driver of the world's adoption of intelligent connectivity, from 5G and CPaaS to IoT and beyond. Find out more at https://www.syniverse.com.


For more information, contact:

Matt McLoughlin
matt@gregoryfca.com

Karen Wentworth
Head of Global Corporate Communications
+1.813.637.5084
pr@syniverse.com