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Premium Roaming

THE BIG PICTURE

Turn every roaming moment into real-time revenue

Intelligent connectivity that protects ARPU and elevates experience

Roaming is one of the most valuable revenue streams for mobile network operators — but too often its full potential goes unrealized.

Syniverse Premium Roaming Services brings together policy control, global connectivity, and intelligent steering in a single cloud-native platform. This means you can protect average revenue per user (ARPU), improve the subscriber experience, and convert roaming activity into measurable commercial impact.

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THE BIG PICTURE

Everything you need to monetize and scale roaming

One unified platform for live, end-to-end control

Our Premium Roaming Services give you the intelligence, automation, and global reach to treat roaming as a real-time commercial service.

Convert silent roamers at the border. Steer traffic to preferred partners. Launch a branded travel eSIM. All these capabilities work together in a single cloud-native control plane, reducing fragmentation and aligning network decisions to your revenue, customer experience, and partner strategy.

Instantly convert silent roamers into active revenue

Up to 20% of traveling subscribers never activate data abroad. Premium Roaming Services identifies them the instant they cross a border and delivers a personalized, real-time offer — turning inactivity into incremental revenue automatically, at scale, on every trip.

Proactively protect ARPU and eliminate bill shock

Automated usage thresholds, real-time spend alerts, and instant session controls prevent unexpected charges before they reach the subscriber. Transparent, predictable roaming builds trust, reduces care costs, and eliminates one of the most consistent drivers of roaming-related churn.

Intelligently steer traffic to protect margin and meet commitments

Automatically route every roaming subscriber to your most commercially favorable partner networks in real time. Meet wholesale volume commitments, eliminate revenue leakage, and continuously optimize partner agreements — all without manual intervention or operational overhead.

Launch a branded travel eSIM to compete with digital disruptors

Third-party travel eSIM providers are capturing roaming revenue that belongs to you. Premium Roaming Services powers a fully branded travel eSIM backed by direct access to 600+ networks across 190+ countries, keeping subscriber spend firmly within your ecosystem.

Scale roaming operations without complexity or proportional cost

A single cloud-native platform replaces fragmented multi-vendor stacks, centralizing policy enforcement, SIM and eSIM provisioning, steering, and analytics — all in one place. Launch new roaming offers faster, reduce OPEX, and scale globally without a proportional increase in headcount or resources.

WHY ROAMING WITH SYNIVERSE?

A complete roaming solution built for scale, speed, and commercial outcomes

Real-time capability and global reach no fragmented stack can match

Syniverse is the only provider that unifies real-time policy, SIM and eSIM identity management, and intelligent traffic steering in a single cloud-native control plane.

Every capability is aligned to your commercial outcomes including margin, partner commitments, and subscriber quality. And it’s backed by the broadest direct network reach in the industry.

Single Unified Control Plane

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Policy, SIM and eSIM management, steering, and analytics work together in one platform, eliminating integration complexity and data silos that fragment multi-vendor stacks.

Real-Time In-Session Monetization

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Unlike competitors relying on delayed data and static rules, Syniverse acts on roaming sessions as they happen, engaging subscribers and optimizing outcomes in the moment.

Unmatched Direct Global Connectivity

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Direct access to the world's broadest roaming network ensures consistent, high-quality connectivity and lower latency that no indirect aggregator can replicate.

Commercial Outcomes Always Aligned

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Steering, policy, and analytics are auto aligned to your margin targets, partner commitments, and quality standards, connecting every network decision to a financial outcome.

Future Ready Across Every Technology

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Full support for eSIM, multi-IMSI, VoLTE, and 5G standalone ensures your roaming platform grows with your network and captures tomorrow's revenue opportunities today.

99.9% Uptime at Global Scale

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Automated IMSI hosting and a resilient global infrastructure deliver carrier grade reliability, ensuring subscribers stay connected on the best available network, wherever they are.

RELATED PRODUCTS

Three market-leading products — one integrated roaming platform

Powerful alone. Together unmatched.

Premium Roaming Services brings together three best-in-class solutions under a single, unified control plane. Each product addresses a distinct dimension of the roaming challenge including policy and engagement, connectivity and identity, and steering and optimization. When combined, they deliver capabilities no fragmented vendor stack can replicate.

Mobile Policy Control Center (MPCC)

MPCC delivers dynamic, real-time policy enforcement and subscriber engagement across every roaming session. It enables instant blocking, throttling, and automated spend controls, while powering personalized offer delivery via captive portal or WhatsApp. This prevents bill shock, increases conversion, and protects revenue from the moment a subscriber crosses a border.

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Global SIM (GSIM)

GSIM centralizes SIM and eSIM provisioning, identity management, and lifecycle. It combines multi-IMSI technology, optimal coverage and economics, plus white-label travel eSIM capabilities for branded operator offerings. MNOs get with the global connectivity foundation they need to compete with digital-first travel providers.

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Roaming Value-Added Services (RVAS)

RVAS delivers intelligent Steering of Roaming, advanced analytics, anti-steering detection, and real-time signaling based optimization — all on a single unified platform. It ensures that subscribers are consistently routed to preferred partner networks, wholesale margins are protected, and quality is maintained across 2G, 3G, 4G, VoLTE, and 5G standalone environments.

Learn More

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