MESSAGING
A powerful platform for security — and mobile messaging credibility
Lift the tide of trust in the mobile messaging ecosystem with a solution that will protect your customers — and elevate your messaging business.
Powerful mobile messaging experiences are the foundation for your next generation of customer relationships: Timely. Relevant. Easy.
Our solution will help you optimize your messaging platform, locking in a key part of your communications strategy.
With advanced tools to help you classify and filter content, our Security, Identity, & Intelligence solution will help you improve the quality of communications your customers receive — building customer confidence and avoiding potential damage to your brand.
From Phone Number Verification to fraud prevention, our technologies and expertise are helping to amplify consumer trust in mobile messaging across the globe. When you work with us, you’ll be tapping into a solution that’s building a more-trusted, better-connected foundation.
Delivering secure, trusted messages that perform? Check. Reducing vulnerabilities that could expose you to losses? Also check. Our Security, Identity, & Intelligence solution helps you do better business.
You’re investing in incredible customer relationships: flawless CX meant to drive your business. Our solution will help you protect that investment, allowing customer centricity to flourish at your organization.
Versatile functions. One partner.
A partnership with the industry innovators who’ve packaged all the features you need — from core networking technology to security and analytics — into a single, powerful solution.
Precision monitoring and control
A full solution for analyzing SMS and MMS traffic, creating classifications, and using easy, advanced rules to create the exact experience your users need.
A hardened, secure platform
The protection that comes with messaging across our hardened platform that’s designed with security front of mind.
Advanced AI
Access to our powerful AI engine, which uses machine learning to precisely detect messaging categories and identify potential fraud.
High-touch, expert support
Assistance from our team of seasoned experts — technologists and strategists who’ll work side by side with you to get the most out of your messaging business.
Mobile Identity & Authentication
Gain comprehensive insight into user profiles and identity. With Mobile Identity & Authentication, you’ll be able to build highly accurate user profiles and manage SMS verification. And you’ll keep your network safer with security features like Account Takeover Detection to detect SIM swaps.
Fraud & Spam Protection
A core tool for protecting your users’ experiences and security, our Fraud and Spam Protection product allows you to proactively clamp down on security threats, as well as classify and control messages with advanced AI technology.
Mobile Identity and Authentication help protect consumers and businesses by verifying user identities through their mobile devices, making it harder for unauthorized users to access sensitive information or services. This reduces the risk of fraud, account takeover, and data breaches while providing a seamless and secure experience for legitimate users.
Syniverse's Messaging Trust product employs AI/ML models — guided neural networks with rule-based engines — to analyze SMS and MMS in real time, classifying content (e.g., spam, fraud) and applying custom rules for filtering or blocking. It detects threats such as phishing and high-volume spam without impacting legitimate messages and supports multiple languages for global use.
Security, Identity, and Intelligence help protect against several types of fraud, including SIM swap fraud, account takeover, phishing attacks, identity theft, and unauthorized access to mobile accounts or services. Verification of user identity and device integrity makes it harder for fraudsters to impersonate legitimate users or exploit stolen credentials.
Yes, Security, Identity, and Intelligence is generally compatible with RCS (Rich Communication Services) and other messaging channels such as SMS. These solutions can verify user identity and secure interactions on the messaging channel being used, as long as the underlying network and service provider support the necessary integration. Messaging Trust protects end users from fraud and spam on SMS, MMS, and RCS.
Use Syniverse APIs for seamless integration into your apps or systems. Start with a demo by submitting the contact form, then configure rules for traffic monitoring. Support includes API documentation for all services. The solution is cloud-based for quick setup.
Yes, the AI engine allows for easy creation of advanced rules based on categories, sources, or patterns (e.g., blocking high-risk countries or min_reply thresholds). Precision monitoring enables tailoring without added complexity, and experts assist in calibration to balance security and user experience.
High-touch support from technologists and strategists includes demos, implementation guidance, and optimization. General inquiries should be submitted through the contact form.
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Mobile fraud protection isn’t optional. Dive into strategies that balance airtight security, seamless UX, and data privacy — no compromises needed.