Chief Customer Operations Officer
Leigh Ann Polverelli oversees Syniverse’s global customer support and operations, which is structured to exceed the service needs of customers through in-region technical expertise, standardized solutions, and broad knowledge of business needs in each market served by Syniverse. She also leads Syniverse’s project management and implementation organizations focusing on seamless onboarding of customers and new services while also delivering the highest level of customer service. With more than 20 years of experience in the telecom industry, Ms. Polverelli’s career has encompassed several senior customer support and operations positions over 15 years at Syniverse. She holds a bachelor’s degree in business administration from the University of Massachusetts at Lowell and an MBA from Simmons College.