Senior Vice President, Global Operations
Leigh Ann Polverelli oversees Syniverse’s Global Services division, which is structured to exceed the service needs of customers around the globe through in-region technical expertise, standardized solutions, and broader knowledge of business needs in each market where Syniverse serves customers. She also leads Syniverse’s customer support organization and technology operations for the Americas region, where she ensures that Syniverse resolves any service irregularities seamlessly and that Syniverse delivers the highest level of customer service at all times. With over 20 years of experience in the telecom industry and a long tenure at Syniverse, Ms. Polverelli has a career that has encompassed a number of senior customer support and operations positions at Syniverse. She holds a bachelor’s degree in business administration from the University of Massachusetts at Lowell and an MBA from Simmons College.