NETWORKS
600+
600+
Unparalleled reach to over 600 networks1
GLOBAL SIM
One SIM. Global coverage. Any device.
Borderless IoT — centrally controlled
Managing global IoT connectivity doesn’t have to be complicated. Syniverse Global SIM simplifies global deployments with one relationship, one platform, and one streamlined operation.
Our coverage spans 190+ countries and territories1 and a single physical SIM or eSIM keeps your devices connected worldwide. It’s all backed by 35+ years of proven network reliability, plus the visibility and control your teams need to scale with confidence.
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One agreement replaces dozens of contracts
A single commercial agreement gives you access to 600+ mobile networks worldwide, eliminating fragmented vendor management, complex negotiations, and unpredictable billing across regions.
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A private backbone the internet can’t match
Traffic routes over Syniverse's own Tier 1 IPX network, bypassing the public internet entirely. The result is encrypted, low-latency connectivity with built-in protection against signaling attacks.
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Physical SIM and eSIM support in one platform
Depending on the device’s capabilities, choose physical SIM or consumer eSIM profiles for smartphones and tablets. Both are managed through a single, unified platform and customized for mass-market devices and mainstream travel SIM scenarios.
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Policy control built for real-world complexity
Define data access by time, volume, or location on a per-device basis. Adjust policies in near real time through the portal or REST API to match evolving operational requirements without disruption.
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Smart network selection that never settles
Our patented switching technology is designed exclusively for private network applications. It keeps devices connected to the strongest, most cost-effective network available as they move between private and macro networks.
COVERAGE
195
195
Countries where we deliver seamless connectivity
DEVICES
2M+
2M+
Supports connectivity for millions of devices worldwide2
UPTIME
99.99%
99.99%
Reliable, consistent performance3
EXPERIENCE
35+
35+
Years of industry leadership in global communications
SUPPORT
24/7
24/7
Always-on global customer support, anytime
THE BIG PICTURE
Capitalize on the demand for global connectivity
More devices. More places. More revenue.
In a world where reliable and secure connections are non-negotiable, providing them isn’t a goal — it’s a necessity. But as a business, you’re always battling between rising customer demands and protecting the bottom line. Syniverse Global SIM makes connectivity work better for everyone, delivering seamless access to over 600 networks worldwide, while empowering you to operate smarter, faster, and more cost-effectively.
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Simplify your global supply chain with one SKU
A single SIM SKU eliminates the logistics of managing multiple carrier inventories and regional hardware variants — reducing overhead and accelerating time to deployment across global operations.
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Stop bill shock with intelligent routing
Dynamic network selection and granular policy controls ensure devices automatically connect to the most cost-effective network available. Eliminate surprise roaming charges and protect margins across every deployment.
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Maintain global operations with 99.99% uptime
Backed by the Syniverse-managed mobile core and a private global network, Global SIM delivers carrier-grade uptime and seamless failover to keep critical operations connected worldwide — regardless of location or local network conditions.
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Support for all form factors and configurations
Deploy Global SIM across virtually any device and environment with support for 2FF, 3FF, and 4FF physical SIMs, plus MFF2 embedded eSIM for industrial-grade durability. Standardize on one connectivity option while staying flexible across hardware configurations and use cases.
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Over-the-air SIM profile management
Remote SIM provisioning standards enable over-the-air (OTA) profile updates, activation, and lifecycle management without ever physically touching a deployed device — anywhere in the world.
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Multi-network coverage with multi-IMSI technology
Multi-IMSI capability allows a single SIM to leverage multiple roaming agreements simultaneously, expanding network access and ensuring optimal connectivity across regions without manual intervention.
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Real-time visibility via portal and REST API
Get instant visibility into SIM status, usage, and connectivity through the portal or REST APIs. Take action quickly — suspend, reactivate, and manage lines at scale with confidence.
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Built-in integrated billing and automated settlement
Native integration with Universal Commerce automates financial clearing and settlement, supporting flexible commercial models and eliminating manual reconciliation across multiple network partners and geographies.
What is Syniverse Global SIM and how does it benefit MNOs?
Syniverse Global SIM provides MNOs with immediate, turnkey access to 600+ networks1 across 190+ countries.1 By utilizing multi-international mobile subscriber identity (IMSI) technology, operators are able to expand their global coverage footprint, optimize wholesale roaming costs, and monetize international connectivity without the overhead of negotiating hundreds of bilateral roaming agreements.
How does Global SIM handle IoT device connectivity and what form factors are supported?
For IoT use cases — such as asset trackers, smart meters, and fleet telematics — Global SIM provides reliable, low-latency connectivity via a physical SIM card form factor only (available in standard triple-cut plastic or ruggedized MFF2 chips).
Note: While Syniverse offers eSIM/eUICC capabilities, this architecture is reserved exclusively for consumer devices (like smartphones and tablets). All IoT deployments are supported via physical SIM configurations using over-the-air (OTA) profile management.
How do MNOs leverage multi-IMSI technology via Global SIM?
Multi-IMSI technology allows a single physical IoT SIM or consumer profile to host multiple operator identities. For an MNO, this means you can dynamically switch network profiles over the air to bypass local permanent roaming restrictions, drop connection costs, and ensure your enterprise customers maintain resilient coverage, even in strict regulatory environments.
How does Global SIM address security and data sovereignty concerns for MNO enterprise clients?
Global SIM bypasses the vulnerable public internet entirely. It routes all IoT and mobile data traffic directly through Syniverse’s secure, private global backbone network into dedicated customer gateways. This end-to-end encryption ensures MNOs can offer their enterprise clients strict compliance with data sovereignty laws and protection against signaling exploits.
How does Global SIM help MNOs protect their margins and manage roaming costs?
It eliminates reliance on unpredictable, expensive standard roaming zones. Through dynamic intelligent network steering and localized multi-IMSI profiles, Global SIM automatically routes traffic to the most cost-effective partner network. This prevents wholesale bill shock for the MNO and allows for predictable, flexible retail data pooling plans for end users.
What are the primary enterprise use cases an MNO can monetize with Global SIM?
MNOs can package Global SIM to target high-value B2B verticals requiring cross-border continuity. Key physical-SIM IoT sectors include global logistics and supply chain tracking, automotive telematics, and industrial smart city infrastructure. For consumer segments, it enables high-margin international travel data bundles that keep subscribers from churning to local burner SIMs.
How does the consumer-facing TravelSIM component prevent subscriber churn
For consumer devices, Syniverse leverages its eSIM capabilities alongside multi-IMSI tech to let MNOs offer seamless, localized data roaming packages. Subscribers avoid exorbitant roaming fees and the hassle of buying local SIM cards, allowing the home MNO to retain the roaming revenue rather than losing it to local competitors.
What generation networks does the Global SIM solution support?
Syniverse Global SIM fully supports 5G non-standalone (NSA) architecture alongside legacy 4G LTE and 3G networks, ensuring that both high-bandwidth consumer roaming devices and long-lifecycle physical IoT sensors have optimal access to global networks.
1. Syniverse. (2024, October). Global SIM Coverage Q4 2024 [Database record].
2. Syniverse. (2024, December). Sponsor IMSI Status Summary [Database record].
3. Syniverse. (2024, December). Global SIM Service Level Agreement.
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