MESSAGING
Combat spam and build trust with Messaging Trust
Fortify your mobile messaging network with a powerful foundation of trust and security
As the opportunities presented by mobile messaging grow, so do the risks. From fraudulent activity to high-volume, low-relevance promotions, there are a host of issues waiting to devalue your customers’ experiences and reduce messaging trust.
That's why we’ve built a best-in-class anti-spam and fraud solution: A powerful, AI-fueled system that will let you control messages, power subscriber experiences, ward off risk and financial losses, and build faith in messaging.
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Build a brand anchored in trust
Spam texts and bad actors cut straight to the heart of what matters most: your customers’ relationship to your brand. With our solution, you’ll have the tools to protect your customers and keep them coming back.
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Tap into advanced AI technology
Our Messaging Trust solution is built on an advanced AI/ML model, allowing it to accurately filter huge quantities of text messages with ease. And constant human curation by our team of experts means you’ll always have an extra set of eyes on your side.
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Prevent harm to customer experiences
Even the most amazing customer experiences can be invalidated by a single weak link. Install a strong foundation of trust that will safeguard your investment in CX.
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Cut down on risk
Fraud and spam mean financial exposure for your organization — not to mention lost productivity and wasted resources. Our simple, powerful platform can run in the background and automatically decrease risk every hour of every day.
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Get up and running easily
With our cloud-based deployment model, you’ll be able to take advantage of Messaging Trust faster — while cutting down on set-up costs.
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Advanced AI/ML learning engine
Our product uses a guided neural network model, reinforced by a rule-based engine, to identify spam and other content categories. The engine continuously improves accuracy, keeping you ahead of threats and preventing content drift.
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SMS fraud detection
Make safety simple. Our solution automatically scans for potential threats across the messaging ecosystem, then gives you precision tools for filtering and controlling them.
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SMS classification
Go beyond “good or bad.” Our product gives you a rich set of tools that allow you to classify content to fit your business, develop custom rules, and control traffic with precision.
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Clearing and settlement
Our messaging fraud prevention product is designed with monetization in mind. With a data feed directly to clearing and settlement services, monetizing messages based on rules and categories you create is seamless and simple.
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Compliance with A2P 10DLC SMS
Stay in front of the industry.
When the messaging ecosystem shifts, we're usually the driving force. When you work with us, you’ll always be at the forefront.
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Global support
With support for multiple languages, you can easily set up your SMS spam and fraud detection service across geographies.
What is Syniverse Messaging Trust?
Messaging Trust is an AI-powered solution that protects your messaging from fraud and spam, helping build trust with your customers. It filters and classifies text messages automatically, so bad actors can't harm your brand or customer experience.
How does Messaging Trust use AI to fight spam and fraud?
Syniverse Messaging Trust uses advanced AI and machine learning, such as a guided neural network combined with rule-based tools, to scan messages in real time. This detects threats such as fraud attempts and spam texts, while constantly learning to remain accurate and ahead of new risks.
What types of threats does Messaging Trust address?
Syniverse Messaging Trust targets spam texts, SMS fraud, and other threats to the messaging ecosystem. By filtering out malicious content, it prevents issues like unwanted promotions or scams that could damage customer relationships.
How does the spam protection feature work?
"The system automatically scans and classifies large volumes of messages using AI and machine learning (ML), with expert human review to fine-tune the results. You can set custom rules to block or manage spam precisely, keeping legitimate messages flowing smoothly.
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What is SMS classification, and why is it useful?
SMS classification goes beyond simply labeling messages as "good" or "bad"—it sorts them into categories such as promotions or alerts. This allows you to apply tailored rules for better control, ensuring your traffic is managed exactly as you want for improved security and efficiency.
How does Messaging Trust help prevent fraud in my business?
Syniverse Messaging Trust runs in the background to detect and block fraud across your messaging setup, reducing financial losses and wasted time. For example, it scans for suspicious patterns in SMS traffic, protecting against scams without disrupting normal communications.
How easy is it to set up and deploy Messaging Trust?
Syniverse Messaging Trust is cloud-based for quick and simple setup, with global support in multiple languages. You can get started easily without incurring high costs, and it integrates seamlessly with your existing messaging systems for fast deployment.
Does Messaging Trust comply with industry standards like A2P 10DLC?
Yes, Syniverse Messaging Trust is designed to keep you ahead of standards such as A2P 10DLC for U.S. business SMS. This ensures compliant messaging, helps you avoid fines, and maintains high delivery rates for legitimate traffic.
How does Messaging Trust handle clearing, settlement, and monetization?
Messaging Trust can integrate with clearing and settlement services to monetize your messaging based on custom categories and rules. This means you can earn revenue from verified traffic while blocking fraud, turning secure messaging into a revenue opportunity.
INSIGHT
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