MESSAGING
Customized messaging solutions for travel
Upgrade the journey, every step of the way
From booking confirmations to real-time travel alerts, today’s traveler expects seamless, personalized communication. Before, during, and after a trip, each message helps shape — and elevate — their experience.
Our travel-focused enterprise messaging solutions keep you connected across time zones and touchpoints. From SMS and RCS to WhatsApp and push notifications, we help you drive satisfaction, streamline operations, and build loyalty that goes the distance.
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Reach and engage travelers
Omnichannel messaging is your ticket to better customer relationships. Reach customers on their preferred channels with timely, tailored updates — before departure, at check in, or mid-trip. Build brand loyalty with every proactive message.
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Simplify operations with easy-to-use tools
Travel runs on timing. Our platform consolidates messaging across SMS, WhatsApp, RCS, and more — making it easier to send the right message, at the right time, from one centralized dashboard.
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Scale with confidence, even in peak season
Flight delays. Surge bookings. Changing restrictions. Our platform is built for scale, flexibility, and compliance. Integrate easily with CRM and reservation systems to ensure your messaging is always on point and regulation ready.
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Secure communications across the customer journey
Make trust your default setting. Our no-compromise security features mean no compromises to the customer experience. Choose features that fit your business and protect against a wide range of threats: One Time Passcodes, Frictionless Authentication, Phone Number Verification, Right Party Verification, and Account Take Over.
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Get guidance from travel-savvy experts
With decades of telecom experience and 24/7 support, Syniverse is more than a platform — we’re a partner. Our Professional Services team can help you tackle everything from global roaming policies to guest personalization strategies.
Make seamless communication part of the travel experience
Deliver alerts that reduce friction and boost loyalty
Every second counts when your customers are on the move.
With the Syniverse global messaging infrastructure — including 260+ direct carrier connections — you can provide real-time updates that reduce stress and create trust.
From last-minute gate changes to concierge offers, our travel messaging solutions help you provide a smoother journey at scale.