Balancing Security, CX, and Cost in Mobile Customer Communications: What It Means for Your Business

Phishing, social engineering, account takeover (ATO), new account fraud, and SIM swap are on the rise. This means enterprises engaging in mobile comms today face a trilemma of challenges. Maintaining the right balance — providing seamless, user-friendly mobile interactions, while keeping the customer safe and minimizing operational costs, is key.

Did you know?

• 99% of organizations have experienced some type of digital communications security incident in the past 12 months.¹
• 99% of organizations report challenges with the multiple vendor approach to identity and authentication.¹

Presented in partnership with Omdia and Informa Tech, this webinar replay and associated whitepaper will answer:

• What makes mobile security different, and why it mandates a single, specialist provider. 
• Why a broad portfolio of capabilities is required from that provider. 
• How a good CX can be maintained while providing the necessary security. 
• Why a managed service delivery model can be a more cost-effective way of providing these capabilities. 

Speakers:

David Hassman, SVP, Product and Strategy, Syniverse
Daniel Draper, Senior Product Marketing Manager, Syniverse
Rik Turner, Senior Principal Analyst, Emerging Cybersecurity, Omdia
Don Tait, Senior Analyst, Identity, Authentication, Access, Omdia

Watch the video now and submit the form below for access to the associated whitepaper!