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Videos

From expert perspectives and special-topic webinars to product and solution overviews, our broad collection of videos provides thorough information about Syniverse and how we make mobile work. Check out our library below to learn more about us.

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Mobile Engagement Whiteboard Video

Syniverse helps brands deliver content to customers in unique, relevant ways, ensuring the right message gets to the right customer at the right time.

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Mobile Momentum

See how much mobile can impact our fast-paced lives and the importance of using a variety of channels to reach and engage your customers in new ways.

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In-Region Customer Support

Leigh Ann Poverelli, SVP Global Customer Service, discusses the benefits and capabilities of Syniverse's in-region customer support teams.

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The Value of Mobile Engagement Video

Todd Thayer, VP, EIS Planning, talks about the shift in the customer engagement strategy and the return on investment when utilizing the latest mobile technology.

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Understanding VoLTE Roaming for S8 Home-Routed and Local
Breakout Architectures

From the blog: Faron Achziger and Brian Beach explain two VoLTE roaming technologies. Making the transition to this new technology involves a number of challenges, as complex connections are worked out, new equipment is installed and mobile devices are made with the necessary hardware. A particularly critical component is enabling VoLTE roaming, which requires testing, resolving and ensuring the quality of a number of new processes.

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Connected LTE Whiteboard Video

Syniverse's comprehensive suite of services offers operators an LTE roaming solution that more efficiently connects them to more roaming partners faster.

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The Evolving Role of Mobile

Joe DiFonzo, Chief Technology Officer, discusses the importance of mobile security with tokenization and the evolving role of mobile in customer engagement.

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Importance of Mobile Engagement

Dave Murashige, General Manager, Enterprise and Intelligence Solutions, discusses the evolution of marketing, and how mobile engagement plays a key role in increasing conversion rates, loyalty, and customer service.

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Keeping an Eye on Mobile Fraud: Part 2

From the blog: In part two of a two-part video, Rasmus Holst, Vice President and General Manager, Mobile Transaction Services, Clearing and Settlement Services, discusses what's ahead for mobile fraud, how fraud is a part of revenue assurance, and what the fraud team has been focusing on since the signing of its 100th customer in 2015.

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Keeping an Eye on Mobile Fraud: Part 1

From the blog: In part one of a two-part video, Rasmus Holst, Vice President and General Manager, Mobile Transaction Services, Clearing and Settlement Services, discusses some of the biggest current challenges with fraud now, the best approaches to these challenges, and the best deployment methods to use.

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Enhancing the Over-the-Top Experience

Joe DiFonzo, Chief Technology Officer, speaks about over-the-top providers and how their relationship with operators can enhance and strengthen the user experience.

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Financial Clearing House for GSM

Check out how Syniverse has created a more efficient way to clear transactions with Syniverse Financial Clearing Services.

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Deploying White-label Solutions for Operators

Conrad Pienaar, Sr. Enterprise White Label Director, discusses the benefits of Syniverse's white-label solutions for operators.

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Taking Advantage of Syniverse’s Global IPX Network

Mike Stewart, Regional VP, Commercial Operations, discusses Syniverse’s IPX reach and the benefit for operators.

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Delivering a Seamless and Transparent Roaming Experience

Kyle Dorcas, VP, Mobile Subscriber Engagement, discusses how operators can enhance the subscriber roaming experience with Syniverse's Roaming Control Center.

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Assessing Fraud Risks Globally

Rasmus Holst, VP & General Manager, Mobile Transaction Services, speaks about the advantages of Syniverse's fraud and revenue assurance solutions.

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Utilizing Intelligent Roaming to Deliver Enhanced Roaming Experiences

Mary Clark, Chief Marketing Officer, discusses how operators can enhance the subscriber roaming experience with Syniverse's Intelligent Roaming solutions.

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Looking Ahead to 5G Technology

John Wick, SVP, Mobile Transaction Services, explains what's ahead for the network-world, with 5G technology.

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What’s Ahead for Text Messaging: Part 1

From the blog: Text messaging remains one of the world’s most popular and practical forms of communication, but new technologies, new players and new user habits have emerged that promise to radically reshape the messaging landscape in the next few years. In this video, Jamie Mills, Senior Product Management Director of Enterprise and Intelligence Solutions at Syniverse, talks about how and why messaging is evolving, and what the latest changes mean for mobile operators.

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Understanding the Threat of Mobile Fraud

From the blog: With the rapidly evolution of today's mobile technology and with people's increasing dependence on mobile in their lives, the mobile industry has entered a new age for fraud and other security risks. To shed light on this, Axel Roesner, Head of Fraud Detection Engineering and Processes for Deutsche Telekom, spoke with James Stewart, Senior Product Manager for Syniverse, to share his insights on the current state of mobile fraud. In this interview, Axel offers his perspectives on the biggest challenges the industry is facing today, how fraud may change in the next few years, and why it’s important for the mobile industry to work together and share information to better address this complex threat.

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Syniverse Reaches Milestone with 100th Mobile Fraud Customer

From the blog: In early 2015, Syniverse signed its 100th fraud customer after originally forming its fraud team and beginning work with its first customer in 2007. The accomplishment marks a milestone for the growth and experience of the Syniverse fraud team as well as for the incredible speed and sophistication with which mobile fraud has developed. To commemorate the event, Rasmus Holst, Vice President of Clearing, Settlement, Revenue Protection and Managed Service, sat down to share some thoughts on how the Syniverse team has refined its process over the years, how it's seen mobile fraud evolve and what some of the most common examples of mobile fraud are today.

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Syniverse Enables First Transoceanic VoLTE Roaming Call

From the blog: In early 2015, Syniverse contributed to a new LTE milestone by collaborating with an American operator and Japanese operator to enable the world’s first transoceanic VoLTE (Voice-over Long-Term Evolution) roaming call. The project marks an important step in the mobile industry’s rollout of VoLTE that will pave the way for quicker and more efficient VoLTE roaming implementation worldwide. In this video, Brian Beach, Senior Product Manager, Next-Generation Solutions, VoLTE and Rich Communication Services, answers a few questions to shed light on some of the most important parts of the Syniverse project.

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Engage and Deliver

Around the world, across multiple channels, Syniverse is connecting and empowering people for the next wave of mobile. Experience our vision in this video.

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Engage and Deliver - Chinese Version

Around the world, across multiple channels, Syniverse is connecting and empowering people for the next wave of mobile. Experience our vision in this video.

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Syniverse Mobile Context

See how enterprises and mobile service providers can take mobile experiences and engagement to a new level with mobile context enabled .

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Overcoming Mobile Challenges in Asia Pacific

Jason Buckalew, VP Sales, Asia Pacific, addresses current mobile challenges in the Asia Pacific region and how Syniverse can help overcome them.

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Utilizing Mobile Context for Customer Engagement

Alastair Hanlon, VP Enterprise & Intelligence Solutions, discusses mobile context and how it can improve mobile campaigns and engagement with consumers.

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Enabling Mobile for Enterprises in Asia Pacific

George Guo, VP Sales, Asia Pacific, Enterprise & Intelligence Solutions, explains the global transition to mobile and how Syniverse can enable mobile while balancing convenience and privacy for enterprises.

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Growth of Mobile in Retail

Fatema Hamdani, Global Accounts Director, explains how Syniverse enables mobile for retailers and the significance of mobile context in reaching consumers.

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Partnering with MasterCard on Mobile Context

Alastair Hanlon, VP Enterprise & Intelligence Solutions, speaks about mobile context, and our game-changing partnership with MasterCard.

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Mobile Innovation in the Middle East

Nour Al Atassi, VP Sales, Middle East, speaks about the need to deliver a seamless mobile experience and the growth of mobile payments in the region.

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Impact of Mobile on Travel and Hospitality

Fatema Hamdani, Global Accounts Director, discusses mobile as a disruptive force to Travel and Hospitality and how the industry is evolving rapidly around it.

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Syniverse Fraud Management & Revenue Assurance

Syniverse offers a flexible and cost-effective way to meet the challenges of traditional and next-generation service environments.

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Analyzing Fraud Trends

Joseph George, Sr. Director, Revenue Assurance, speaks about Syniverse’s ability to proactively detect fraud and revenue leakage on a global scale via the Cloud.

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We Make Enterprises Mobile

Enterprises connecting with their customers – in ways like never before. See the endless possibilities.

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Bridging the Mobile Gap for Enterprises and Operators

Mary Clark, CMO, discusses the importance of engaging end users and the role of Syniverse in meeting mobile needs for enterprises and operators.

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Innovating for Enterprises

Rasmus Holst, VP, Settlement Services, talks about Syniverse’s ability to understand market trends in the mobile industry to create and deliver innovative solutions for enterprises on a global scale.

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CLECs and ILECs in the Voice Ecosystem

Senior Vice President and General Manager, Mobile Transaction Services, John Wick, expands on what unique elements Syniverse has to offer CLECs and ILECs, including our reliable, robust SS7 network.

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Future of Brand Engagement

Soon everything we touch will be smart and mobile-enabled. See what the future looks like.

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Future of Brand Engagement (Chinese)

Soon everything we touch will be smart and mobile-enabled. See what the future looks like. (Chinese Version)

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Future of Brand Engagement (Spanish)

Soon everything we touch will be smart and mobile-enabled. See what the future looks like. (Spanish Version)

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Evolution of Wi-Fi

Sr. Product Management Director Mike Furey discusses the rapid growth of Wi-Fi in the mobile ecosystem and Syniverse’s leading role in the industry.

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Simplifying Mobile for Enterprises

Senior Product Management Director, Enterprise Messaging Solutions, Jamie Mills, explains the importance of enhancing the end-user experience and simplifying connections for enterprises.

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Importance of Partnerships in the Mobile Landscape

Alfred de Cárdenas, Chief Operating Officer, explains the importance of partnerships between OTTs and mobile operators in the evolving mobile landscape.

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Bridging the Mobile Ecosystem with IPX

John Wick, SVP, Network, discusses how Syniverse bridges content, media and publishing companies with the mobile ecosystem through our high-quality IPX network to help them keep up with user demand.

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How We Make Mobile Work

Syniverse sits in the center of the ever-expanding mobile ecosystem and makes mobile work anywhere, anytime.

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We Make Mobile Work

This simple video explains how Syniverse makes mobile work by bridging the disparate islands within the mobile ecosystem.

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Syniverse LTE

Syniverse enables seamless Connected LTE. Learn how to capitalize on 4G possibilities.