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Videos

From expert perspectives and special-topic webinars to product and solution overviews, our broad collection of videos provides thorough information about Syniverse and how we make mobile work. Check out our library below to learn more about us.

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VoLTE’s Impact On Consumers

John Wick, Senior Vice President and General Manager, Mobile Transaction Services, discusses how consumers benefit from VoLTE.

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Future Of VoLTE And Syniverse's Role

John Wick, Senior Vice President and General Manager, Mobile Transaction Services, gives an overview of the complexities that must be overcome before VoLTE becomes used prevalently and Syniverse's role in enabling the technology.

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VoLTE Roaming

Senior Vice President and General Manager, Mobile Transaction Services John Wick reviews the VoLTE roaming and interconnect landscape and the types of routing Syniverse supports.

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How Hospitality Companies Can Use Mobile

Lisa Paccione, Vice President, Enterprise Services Group - Americas, gives an overview of how hospitality companies are benefiting from integrating mobile.

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Success with Mobile in the Hospitality Industry

Lisa Paccione, Vice President, Enterprise Services Group - Americas, reveals how hospitality companies can have success using mobile.

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Cloud-Based Fraud Solutions

Joseph George, Vice President, Fraud and Revenue Assurance, discusses the benefits of cloud-based fraud solutions specifically regarding mobile fraud.

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Effect of Industry Changes on Fraud

Senior Vice President and General Manager, Risk Management, Mike O'Brien reveals how developments in the telecommunications industry impact mobile fraud.

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MEF Connects China 2016

Dave Ratner, President, Enterprise Solutions, speaks at the Mobile Ecosystem Forum Connects China in 2016

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Mobile Privacy Predicament - Mary Clark

Syniverse CMO, Mary Clark, addresses the discrepancy between the requirement for personalized mobile services and consumer’s trust in brands and mobile operators ability to protect personal data.

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The Superiority of Cloud-Based Fraud Management

Syniverse has over 110 customers using its Fraud Management capability via the cloud. They enjoy a global level of vigilance that increases the accuracy of prediction of fraud attacks against them. A cloud-based model comes with many other advantages, as illustrated in this capability visualization.

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Mobile Engagement Whiteboard Video

Syniverse helps enterprises deliver content to customers in unique, relevant ways, ensuring the right message gets to the right customer at the right time.

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Mobile Momentum

See how much mobile can impact our fast-paced lives and the importance of using a variety of channels to reach and engage your customers in new ways.

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In-Region Customer Support

Leigh Ann Poverelli, SVP Global Customer Service, discusses the benefits and capabilities of Syniverse's in-region customer support teams.

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Understanding VoLTE Roaming for S8 Home-Routed and Local
Breakout Architectures

From the blog: Faron Achziger and Brian Beach explain two VoLTE roaming technologies. Making the transition to this new technology involves a number of challenges, as complex connections are worked out, new equipment is installed and mobile devices are made with the necessary hardware. A particularly critical component is enabling VoLTE roaming, which requires testing, resolving and ensuring the quality of a number of new processes.

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Connected LTE Whiteboard Video

Syniverse's comprehensive suite of services offers operators an LTE roaming solution that more efficiently connects them to more roaming partners faster.

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Financial Clearing House for GSM

Check out how Syniverse has created a more efficient way to clear transactions with Syniverse Financial Clearing Services.

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Taking Advantage of Syniverse’s Global IPX Network

Mike Stewart, Regional VP, Commercial Operations, discusses Syniverse’s IPX reach and the benefit for operators.

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Delivering a Seamless and Transparent Roaming Experience

Kyle Dorcas, VP, Mobile Subscriber Engagement, discusses how operators can enhance the subscriber roaming experience with Syniverse's Roaming Control Center.

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Utilizing Intelligent Roaming to Deliver Enhanced Roaming Experiences

Mary Clark, Chief Marketing Officer, discusses how operators can enhance the subscriber roaming experience with Syniverse's Intelligent Roaming solutions.

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Looking Ahead to 5G Technology

John Wick, SVP, Mobile Transaction Services, explains what's ahead for the network-world, with 5G technology.

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What’s Ahead for Text Messaging: Part 1

From the blog: Text messaging remains one of the world’s most popular and practical forms of communication, but new technologies, new players and new user habits have emerged that promise to radically reshape the messaging landscape in the next few years. In this video, Jamie Mills, Senior Product Management Director of Enterprise and Intelligence Solutions at Syniverse, talks about how and why messaging is evolving, and what the latest changes mean for mobile operators.

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Syniverse Enables First Transoceanic VoLTE Roaming Call

From the blog: In early 2015, Syniverse contributed to a new LTE milestone by collaborating with an American operator and Japanese operator to enable the world’s first transoceanic VoLTE (Voice-over Long-Term Evolution) roaming call. The project marks an important step in the mobile industry’s rollout of VoLTE that will pave the way for quicker and more efficient VoLTE roaming implementation worldwide. In this video, Brian Beach, Senior Product Manager, Next-Generation Solutions, VoLTE and Rich Communication Services, answers a few questions to shed light on some of the most important parts of the Syniverse project.

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Engage and Deliver

Around the world, across multiple channels, Syniverse is connecting and empowering people for the next wave of mobile. Experience our vision in this video.

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Engage and Deliver - Chinese Version

Around the world, across multiple channels, Syniverse is connecting and empowering people for the next wave of mobile. Experience our vision in this video.

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Syniverse Mobile Context

See how enterprises and mobile service providers can take mobile experiences and engagement to a new level with mobile context enabled .

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Utilizing Mobile Context for Customer Engagement

Alastair Hanlon, VP Enterprise & Intelligence Solutions, discusses mobile context and how it can improve mobile campaigns and engagement with consumers.

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Enabling Mobile for Enterprises in Asia Pacific

George Guo, VP Sales, Asia Pacific, Enterprise & Intelligence Solutions, explains the global transition to mobile and how Syniverse can enable mobile while balancing convenience and privacy for enterprises.

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Growth of Mobile in Retail

Fatema Hamdani, Global Accounts Director, explains how Syniverse enables mobile for retailers and the significance of mobile context in reaching consumers.

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Partnering with MasterCard on Mobile Context

Alastair Hanlon, VP Enterprise & Intelligence Solutions, speaks about mobile context, and our game-changing partnership with MasterCard.

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Mobile Innovation in the Middle East

Nour Al Atassi, VP Sales, Middle East, speaks about the need to deliver a seamless mobile experience and the growth of mobile payments in the region.

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Impact of Mobile on Travel and Hospitality

Fatema Hamdani, Global Accounts Director, discusses mobile as a disruptive force to Travel and Hospitality and how the industry is evolving rapidly around it.

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Syniverse Fraud Management & Revenue Assurance

Syniverse offers a flexible and cost-effective way to meet the challenges of traditional and next-generation service environments.

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Analyzing Fraud Trends

Joseph George, Sr. Director, Revenue Assurance, speaks about Syniverse’s ability to proactively detect fraud and revenue leakage on a global scale via the Cloud.

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We Make Enterprises Mobile

Enterprises connecting with their customers – in ways like never before. See the endless possibilities.

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Bridging the Mobile Gap for Enterprises and Operators

Mary Clark, CMO, discusses the importance of engaging end users and the role of Syniverse in meeting mobile needs for enterprises and operators.

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CLECs and ILECs in the Voice Ecosystem

Senior Vice President and General Manager, Mobile Transaction Services, John Wick, expands on what unique elements Syniverse has to offer CLECs and ILECs, including our reliable, robust SS7 network.

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Future of Brand Engagement

Soon everything we touch will be smart and mobile-enabled. See what the future looks like.

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Future of Brand Engagement (Chinese)

Soon everything we touch will be smart and mobile-enabled. See what the future looks like. (Chinese Version)

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Future of Brand Engagement (Spanish)

Soon everything we touch will be smart and mobile-enabled. See what the future looks like. (Spanish Version)

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Simplifying Mobile for Enterprises

Senior Product Management Director, Enterprise Messaging Solutions, Jamie Mills, explains the importance of enhancing the end-user experience and simplifying connections for enterprises.

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Bridging the Mobile Ecosystem with IPX

John Wick, SVP, Network, discusses how Syniverse bridges content, media and publishing companies with the mobile ecosystem through our high-quality IPX network to help them keep up with user demand.

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How We Make Mobile Work

Syniverse sits in the center of the ever-expanding mobile ecosystem and makes mobile work anywhere, anytime.

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We Make Mobile Work

This simple video explains how Syniverse makes mobile work by bridging the disparate islands within the mobile ecosystem.

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Syniverse LTE

Syniverse enables seamless Connected LTE. Learn how to capitalize on 4G possibilities.