John Wick serves as Senior Vice President and General Manager, Mobile Transaction Services, and is responsible for the management and growth of Syniverse's next-generation networks, messaging, and policy and charging lines of business. He also leads the product and software development across these lines of business. Mr. Wick joined Syniverse in 1993 and was initially responsible for managing the network operations department. Over his tenure, he has held management positions in the operations, research and development, technology, business development, and product management groups. Prior to joining Syniverse, Mr. Wick was a systems integrator with Verizon and, earlier, an electronic communications and switching systems technician for the U.S. Air Force, for which he was stationed in Wiesbaden, Germany, and San Antonio, Texas. Mr. Wick earned both bachelor's and master's degrees in business from Nova Southeastern University. He also holds an associate's degree in electronic engineering technology from the Community College of the Air Force, and he is a certified Six Sigma Black Belt.