Roaming Management Services
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Roaming Management Services

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We provide fully managed roaming services to streamline your roaming business, improve subscriber experience, prevent bill shock and expand your global footprint.

Roaming data analysis

  • Identifies roaming trends through RAP reporting (i.e. reject files) and delivers recommendations to correct and prevent repetitive roaming issues
  • Classifies your top roaming partners through an analysis of voice, data, and SMS volumes

TAP/RAP file processing

  • Investigates RAP files to accept and dispute issues, including communication with billing vendors on your behalf
  • Conducts monthly reconciliation of TAP/RAP files, including tracking and missing file follow-up

Subscriber roaming experience

  • Proactively investigates and troubleshoots roaming issues and presents recommendations to improve subscriber experience with your top 20 roaming partners

Process improvements

  • Provides recommendations on ways to streamline roaming, clearing, and revenue processes

Benefits:

  • Reduce costs by leveraging a partner with 30+ years of expertise and leadership in roaming services management
  • Focus on your core competencies and let us streamline your roaming business
  • Increase cash flow through improved call-to-bill timeframes’
  • Decrease RAP files and prevent revenue loss