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Intelligent Roaming

Intelligent Quality Roaming

Infographic: Intelligent Roaming

Ensure ubiquitous high-quality service

Syniverse has an unwavering commitment to help you grow your roaming business. Our philosophy is that the full potential of roaming has been reached only when roamers consume the same amount of service when roaming as they do when on their home networks. And we know that the foundation of achieving this success is having the ability to have visibility into and to influence the quality of the subscribers’ experience at the times it matters to them.

Understand and influence user experience when it counts

Subscribers’ acceptance of a contextually deployed roaming pack is made on the basis that quality will match that of their home environment. To this end, with multiple thousands of users dispersed on hundreds of networks at a given point, how can roaming quality expectations be met?

Intelligent quality roaming uses real-time detection to gain a live snapshot of when, where and how subscribers connect. Then this insight can be leveraged to ensure the quality of their connections through monitoring, analysis and troubleshooting.

Multiprotocol network analytics provide operators visibility and control to meet roaming subscriber expectations through the following capabilities:

  • Success, failure rate and failure identification
  • Subscriber-level management
  • Individual country and operator heat maps
  • Proactive alerting
  • Real-time session updates.


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Intelligent Quality Roaming Features and Capabilities

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