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Mobile Engagement

Mobile Engagement Whiteboard Video

Today’s always-connected audiences want to interact in real time with enterprises. And they want contextual experiences that offer real value when they shop, work and play.

Syniverse leads the way in helping companies make this mobile engagement possible, and realizing the power of mobile across an organization. Using our cloud-based mobile technologies, connecting you to over 1,000 mobile operators’ users in almost 200 countries, Syniverse can help you establish and maintain in-the-moment relationships that engage customers and improve service.

Infographic: The Life of a Mobile-Enabled Customer
Infographic: The Life of a Mobile-Enabled Customer

Today’s enterprises are increasingly recognizing the need to better connect with customers through a comprehensive mobile strategy. One increasingly important element of this is utilizing beacons, and other location-based capabilities to deliver contextually based communications. With this location information, mobile channels like push notification, two-way text messaging, mobile wallet, rich media, email, voice calling, social media, and gamification can better work together to deliver a unified personalized mobile-first experience .

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Syniverse Mobile Context

Use our mobile ecosystem expertise to extend new levels of value and satisfaction to your subscribers and customers in enterprise, reseller and business partner channels. Our white-label solution utilizes real-time, cross-channel marketing tools and employee collaboration that enable differentiated experiences. Our services can help identify relevant moments that support your top-line marketing, communication, service, crisis and disaster recovery, and business continuity objectives.

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Engage and Deliver

Around the world, across multiple channels, Syniverse is connecting and empowering people for the next wave of mobile. Experience our vision in this video.

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Mobile Engagement Guide Part 1: Introducing a Model to Mobile Marketing Success

In part one of our Mobile Engagement Guide, “A Model for Mobile Marketing Success,” we introduce you to Syniverse’s Mobile Engagement Maturity Model, which has been designed to help organizations understand where their mobile marketing and customer engagement efforts currently fit in relation to a long-term strategic vision for optimizing customer engagement

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