Channel Partners
Group 4 Created with Sketch.


Products & Services



Portals & Platforms


Syniverse Appoints Jeff Bak Vice President of Product Management for Cloud Messaging Services
Syniverse Appoints Jeff Bak Vice President of Product Management for Cloud Messaging Services search
Back to News and Events

News Release

December 12, 2019

Syniverse Appoints Jeff Bak Vice President of Product Management for Cloud Messaging Services

TAMPA, Fla. – Dec. 12, 2019 – Syniverse, the world’s most connected company, announced today it has appointed industry veteran Jeff Bak as Vice President of Product Management for its cloud messaging services.

Bak has a proven track record managing global product management and business development organizations that incubate and grow advanced voice, data, internet protocol (IP) and mobility services for global enterprises and mobile operators. He will manage a diverse portfolio composed of Syniverse’s industry-leading omnichannel Communications Platform as a Service (CPaaS) solution, secure private messaging, and mobile operator hubbing services for consumer messaging.

Bak’s team will drive Syniverse’s evolution to become a market-leading mobile engagement solution provider enabling global enterprises in their own digital transformation. He will report to Senior Vice President and General Manager, Global Product, John Wick and be based at Syniverse’s global headquarters here.

Prior to Syniverse, Bak served as Vice President of Product Management and Business Development at Tata Communications for several technologies, markets, and services, including enterprise mobility, internet of things (IoT) connectivity, session initiation protocol (SIP) trunking, wholesale voice, and application-to-person (A2P) messaging.

Prior to Tata Communications, Bak also held product management leadership positions with AT&T, AT&T Bell Labs, ITXC, Teleglobe and Vesta Technologies. He earned a bachelor’s degree in electrical engineering at the State University of New York at Buffalo. He also has an MBA from the Wharton School at the University of Pennsylvania.

CLICK TO TWEET: Syniverse (@Syniverse), the world’s most #connected company, appoints Jeff Bak to serve as vice president of #product management for #cloud #messaging services. #connectivity #syniverse #mostconnected

Supporting Quotes

  • Jeff Bak, Vice President of Product Management, Cloud Messaging Services, Syniverse

“I’m extremely excited to join Syniverse at a pivotal point in its evolution. Enterprises need more from their mobile customer engagement partners than static CPaaS offerings. They want turn-key, intelligent, omni-channel engagement solutions. Syniverse is poised to leverage its mobile messaging portfolio, our unparalleled reach and relationships and unique position in the ecosystem to lead this next wave of mobile innovation. I’m looking forward to the transformation we’re about to experience in our messaging business.”

  • John Wick, Senior Vice President, Global Product, Syniverse

“Jeff Bak has tremendous industry knowledge, relationships and experience and has worked with both communications services providers and enterprises across many different technologies. He’s a welcome addition to the team, and we’re excited about his leadership and innovative vision for our messaging business.”

Digital Assets

Supporting Resources

About Syniverse

Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands—nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more—rely on us to shape their future. How about yours?

For more information:
Kevin Petschow
Senior Director of Public and Analyst Relations