In today’s connected world, it’s extremely important to build long-term loyalty with your passengers. They have the ability to become your brand ambassadors who tell all of their friends and family how great your company was to do business with. But how can you make this happen?
Syniverse’s mobile solutions enable you to send timely, relevant mobile communications to your passengers to deepen their satisfaction, build long-term relationships, and generate repeat business. Our services provide you with the tools necessary to engage with your passengers in a more personalized manner to keep them wanting more.
Mobile Engagement solutions enable you to communicate the value of your loyalty programs to your passenger base through their preferred method of contact. For example, you can utilize a combination of mobile channels to send reward-balance updates, loyalty redemption options and VIP offers. These can be added to a mobile wallet application to create more personalized experiences that foster even deeper relationships.
Text-messaging (SMS) communications provide an excellent way to send relevant content to your passenger base. By including a Web link in an SMS, you can drive your loyalty-rewards program members to a scratch-to-win card where they can swipe their mobile phone screen to reveal a VIP offer. By providing this type of interactive experience, you can reap the reward of significant growth in your redemption metrics.