Text messaging (SMS) is a global traveler touch point because it’s easy to use and works most anywhere and on any phone. These capabilities offer a powerful tool for hospitality companies to encourage guest involvement. Using embedded text links and keyword campaigns offer a valuable way to connect guests with a variety of rich content and experiences. Syniverse specializes in providing these SMS communications and helping hospitality companies deliver targeted, personalized campaigns that reach guests at their most important “mobile moments.”
By presenting simple, relevant content in a condensed and standard format, text messaging, or SMS, helps improve engagement by triggering swift action with personalized messages. Use Syniverse’s SMS solutions to drive mobile app adoption. Using text-to-download and other campaigns, you can better engage mobile-first millennials and international travelers in more meaningful ways during their trips.