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Communicate with customers across multiple mobile channels right within Salesforce.

What You Get With the Salesforce-Syniverse App

Access to omni-channel communications powered by Syniverse

From within Salesforce, you can send SMS, MMS, WeChat, Facebook Messenger and more, allowing for campaign creation, live agent messaging, and the ability to weave in customer data for personalization. Our channels and the overall messaging experience are constantly upgraded within the application.

Flexibility and control

Your Salesforce admin downloads, controls and assigns access to your users. Your internal business processes, communications and marketing applied. We’re here to help support.

Download and use in any Salesforce application

You can use this application on Salesforce Service Cloud, Salesforce Marketing Cloud, or Salesforce Sales Cloud instance you have.



Tailored experiences

  • Customize for your data in Salesforce
  • Provides history with a customer on communications and via which channel and when

Infinite use cases

  • Marketing and Sales
  • Promotions and Offers
  • Service
  • Campaign Management