The world has changed in so many ways, and everyone is doing their best to adjust—including your customers. More than ever before, consumers are turning to digital communications and text messaging to mitigate the effects of widespread disconnection.
With read rates of 98% and high conversion rates, text messaging (SMS) is one of the most effective engagement channels companies can use to interact with their customers. During this time of need, they're leaning on you more than ever.
Learn how to effectively reach your customers in our free e-book, "Infuse Intelligence Into Your Customer Engagement."
86% of buyers are willing to pay more for a great customer experience. - Microsoft
59% of customers say tailored engagement is very important to winning their business. - Salesforce
95% of customers expect consistency across the multiple channels they use. - Forrester