Mobile Enterprise Services Overview
Provides an SMS and MMS aggregation platform for enterprises to send time- and event-based messages to customers, employees and partners around the globe.
Today’s enterprises face soaring operating costs, intense global competition and rapidly disintegrating brand loyalties. So to remain competitive, you, as an enterprise, must do everything you can to keep in constant touch with customers and employees who are always on the move.
As an SMS and MMS aggregator, Syniverse helps you sharpen your competitive edge by enabling you to send time- and event-based SMS and MMS messages and alerts to customers, employees and partners around the world with its Mobile Enterprise Services (MES).
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Meet your Business Objectives with Secure Mobile Enterprise MessagingFrom simple text reminders to short video advertisements, Syniverse empowers your mobile messaging operations and enables you to gain the reach, reliability and security your enterprise needs to achieve its business objectives. You can deliver personalized, time-sensitive actionable information, including:
- Long text messages
- News of sales or promotions
- Weather updates
- Public safety alerts
- Short videos
- Photos and other images
- Audio clips
- Mixed SMIL
MES also helps you attract and retain customers, streamlines operations and communications and increases revenues. For more information on Syniverse’s MMS capabilities, view the MES MMS Capabilities and Use Cases document.
Advanced Tools for AdministratorsThis solution allows administrators to use near real-time, web-based monitoring tools to:
- View the status of messages and retry and/or escalate delivery
- Create and send messages from a website
- Create broadcast groups and set custom priority levels to different types of messaging
- Trace delivery path, status and delivery receipt confirmation for each message.
- Generate and analyze usage reports by end user, application and service.
Additional features include:
- Two-way messaging
- Multilingual, multiple time zone support
- Intelligent message processing
With global connections and a proven track record in providing secure mobile enterprise messaging services, choose Syniverse to help you bring your business to the mobile space.