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A secure customer engagement channel that allows you to generate new revenue, save on costs, boost brand awareness and connect with your audience
Shipping and logistics companies are looking for ways to improve service quality, timeliness and reliability as they compete in an increasingly global market.
Syniverse Mobile Enterprise Services for Shipping and Logistics offer a secure customer engagement channel that allows you to generate new revenue, save on costs, boost brand awareness and connect with your audience anytime, anywhere.
Contact Us to Learn More >
enterprisesales@syniverse.com
1-866-951-4271
Cross-Operator Mobile Messaging Solution
Send time- and event-based messages and alerts to customers, employees and partners with Syniverse MES. This solution also enables you to:- Enhance customer, partner and employee relationships
- Provide faster customer problem resolution
- Increase operational efficiency
- Leverage Syniverse’s role as a trusted intermediary
Global Reach, Reliability and Interactivity
Syniverse MES for Shipping and Logistics companies allows true push and pull mobile messaging on operator-grade infrastructure. Plus, you gain the global reach, reliability and interactivity you need to build your brand 24 hours a day. Other features include:
- Real-time, web-based monitoring tools
- Advanced security measures
- Industry-leading SLA performance to help you meet SLA obligations
- Advanced template-based messaging to distribute multi-recipient information
Shipping and freight/trucking companies can use Syniverse MES to send and receive SMS alerts regarding:
- Shipment confirmation
- Shipment/delivery status
- Delivery delays
- Rescheduled deliveries
- Shipment tracking by tracking number
- Rates and transit times
- Locations
- Pickup confirmation/change
- Deals and promotions
Our trusted global delivery platform, 24x7 customer support, mobile team with a proven track record of success, and secure and scalable solution make Syniverse your source for new ways to remain competitive in the global marketplace.
