Mobile Enterprise Services for Retail

Cross-Operator Mobile Messaging Solution

Send time- and event-based messages and alerts to customers, employees and partners with Syniverse MES. This solution also enables you to:

  • Enhance customer, partner and employee relationships
  • Stay connected to your prospects/current customers throughout the business cycle
  • Increase foot traffic to your store
  • Leverage Syniverse’s role as a trusted intermediary

Global Reach, Reliability and Interactivity

Syniverse MES for Retail companies allows true push and pull mobile messaging on operator-grade infrastructure. Plus, you gain the global reach, reliability and interactivity you need to build your brand 24 hours a day. Other features include:

  • Real-time, web-based monitoring tools
  • Advanced security measures
  • Industry-leading SLA performance to help you meet SLA obligations
  • Advanced template-based messaging to distribute multi-recipient information

Retail companies can use Syniverse MES to send and receive SMS alerts regarding:

  • Customer satisfaction or product surveys
  • Sales and promotions
  • Order status
  • Catalog requests
  • Recall notifications
  • Product information
  • Store locations

Our trusted global delivery platform, 24x7 customer support, mobile team with a proven track record of success, and secure and scalable solution make Syniverse your source for new ways to remain competitive in the global marketplace.

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Industry Insight

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In this infographic, the highlights of a Syniverse global survey show that a new era of mobile has begun, and a full-scale mobile strategy has become critical for companies.

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