Expertise

John Wick, SVP, Network discusses the latest developments with the innovative expansion of Syniverse’s Real-Time Intelligence platform and LTE.

Line of Business leaders John Wick and Mary Clark discuss the advantages of Real-Time Intelligence for operators, addressing important needs such as managing bill shock and providing a seamless experience for end users.

Syniverse Real-Time Intelligence delivers actionable analysis, enabling you to proactively solve issues before the customer experience is affected.

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Real-Time Alerting & Rating
  • Enhance end users' mobile data roaming experience
  • Reduce threat of bill shock
  • Protect yourself from unpaid bills
  • Comply with GSMA Data Roaming Transparency requirements

Proactive Roaming Data Analysis
  • Identify network abnormalities proactively
  • Deliver high-quality service
  • Increase effectiveness of roaming traffic analysis

Roaming Data Analysis
  • Gain immediate access to crucial roaming information
  • Analyze inbound and outbound roaming quality
  • Monitor network activity to detect abnormalities

Silent or Low-Spender Detection
  • Gather actionable customer profiling information from roaming behavior analysis
  • Target new segmented offers to customer
  • Increase brand loyalty with more satisfied customers


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Featuring


Finding Relevant Information in Big Data to Deliver Real-Time Experience Management
by Alfred de Cárdenas, Chief Operating Officer
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Redefining Roaming
by Jeff Gordon, President and CEO.
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Reaching the ‘Silent’ Majority Reaching the ‘Silent’ Majority: How to Optimize Roaming Revenue
A white paper explaining real-time intelligence solutions.
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Looking Beyond Bill Shock to Enable Transparency and Control Looking Beyond Bill Shock to Enable Transparency and Control
by Mary Clark, Senior Vice President Roaming
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Real-Time Intelligence User Experiences
Gain a 360-degree view of the end-user experience with Syniverse RTI.
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